PMO Executive

  • Company: Workday
  • Location: Pleasanton, California
  • Posted: December 05, 2017
  • Reference ID: JR-23385
Join our team and experience Workday!

It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

Job Description
Program Management Office Executive

Join our team and experience Workday!
It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

The Program Management Office Executive is accountable for ensuring the successful operation of the Customer Program Management Office during the deployment of the Workday service for some of our largest, strategic and most complex customers. These companies are typically large, multi-national organizations implementing our HCM/Payroll and Financials solutions. These large programs contain numerous internal teams and external partners, each with multiple work-streams and phases/waves, and are highly dependent on a comprehensive program management structure to ensure success.

A prerequisite for this role is a proven track record of program management for large, cross platform, strategic enterprise-wide programs.  The Program Management Office Executive must understand and respect the customer's organization and culture to ensure an optimal solution is deployed and must have experience driving alignment across multiple stakeholders and vendors.

The Program Management Office Executive will work closely with Workday delivery to drive a successful deployment and high customer satisfaction.

Responsibilities:
  • Leverage broad-based industry knowledge and deployment expertise to ensure customer success
  • Establish and execute against a clearly defined program management framework, including processes for rolling up workstream budgets, project plans, change requests and risks/issues logs into a program-wide view
  • Partner with workstream project leads to ensure adherence to program standards and governance
  • Enable the customer to manage the overall program by
    • Facilitating the steering committee and other cross-program governance activities
    • Producing executive communication, dashboards, scorecards and reports.  This will require coordination across multiple functions/vendors to gather, analyze, and synthesize information for executive audiences.
    • Identifying dependencies and conflicts between workstreams
    • Driving executive decision making
Knowledge and Experience:
  • 15 + years of project and program management of large, complex technology deployments with direct interaction with senior executives (Highly preferred 2+ years in role with a top tier multi-national company)
  • Previous experience having worked within a Consulting firm/practice as a Program Manager, Sr. Project Manager, Management Consultant, etc.
  • Tenacity in driving the customer, vendors and partners to meet or exceed program objectives
  • Innovative problem solver.  Ability to quickly identify and understand issues and drive towards effective resolution
  • Advanced communication skills - both written and oral.  Ability to simplify complex concepts and messages to essential components, and deliver effective messages to a wide range of audiences.
  • Proactive, resourceful, and detail-oriented. Ability to identify, understand and track details and inter-dependencies between many projects regardless of project ownership.
  • Strong emotional intelligence. Ability to work effectively across teams, overcome resistance and navigate a complex organization.
  • Mastery of project management skills and processes.
  • Experience with both operational and program budgets.
  • Good history and track record of working with vendors
  • Understanding of Project Management Institute, Agile and Six Sigma methodologies.  PMP certification is a plus.
  • Bachelor's degree in Business or relevant technical field; MBA or related Master's degree strongly preferred
  • Ability to travel at least 50%

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