Power Generation Field Service Technician- Level III

  • Company: Cummins
  • Location: Dallas, Texas
  • Posted: October 28, 2017
  • Reference ID: 170006IP
If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of - then this is where you need to be.

Extraordinary Technology Requires Extraordinary Technicians!

Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers' success. Working with industry leading technology and diagnostic tools, you'll deliver solutions that build your knowledge base and fuel your career. This senior level role is both customer- and mentor-focused with opportunities to move into management or training with travel to other Service facilities.

This is an exciting opportunity in Dallas, TX for a Power Generation
Field Service Technician. Cummins North America is where you can work on industry leading engine technology such as High-horsepower GenSets, Integrated Power Systems, and PowerCommand panels in the Commercial Industrial, Data Center, and Prime Power markets while working in some of the most beautiful scenery in the world.

An Extraordinary Cummins Technician...
  • Embraces new technology for diagnostics and data gathering.
  • Focuses on a high level of customer service and communications.
  • Looks to develop their skill set and product knowledge through classroom, hands-on, and virtual training.
  • Mentors and coaches junior technicians.
  • Readily adapts to a changing work environment and work assignments.
Skills and Experience Required:
  • Familiar with the location of job and how bill is to be paid
  • Diagnose problem at job site and perform needed repairs.
  • Must be able to lay out a job plan and organize the customer's repair.
  • Determine if the customer's equipment is subject to warranty.
  • Make repairs to customer's equipment on overtime, weekends, and holidays when needed.
  • Complete work orders with all information and documents necessary to complete invoice and/or warranty claims.
  • Service as the custodian of an assigned field service truck and associated company tools and equipment
  • Must see the correct parts are charged to work order, unused parts are turned back in to the parts department, and warranty parts are tagged and placed in warranty bin.
  • Perform repairs as necessary to power generation sets and automatic transfer switches.
  • Successfully complete all required training courses from Cummins and improve upon mechanical skills through home study courses, service/parts topics, and other schools offered by the Company.

Required Education, Licenses or Certifications
  • High School diploma/GED or relevant experience for the position . Technical school or community college graduates preferred.
  • Knowledge of Cummins equipment.
  • Must have a valid Texas or Oklahoma driver's license and an acceptable driving record.
  • Possess knowledge of warranty and service programs on Cummins products.
  • Must be self-motivated and possess strong interpersonal and customer relation skills; ability to make educated decisions.
  • Ability to troubleshoot and perform any repair without supervision.
  • Must possess a working knowledge of the product and basic principles of electricity.
  • Must have an internal drive for customer service and provide an elevated level of service for internal and external customers.
  • Must comply with safety rules and regulations and apply them to daily work routines for personal safety and the safety of others.
All drivers operating a company vehicle must be at least 21 years old; if the truck is a commercial motor vehicle per FMCSA regulation, the driver is required to hold or able to obtain a valid Commercial Driver License (CDL*).

Physical Requirements (times are approximate)

Standing 7.5 hours per day • Pushing/Pulling 4.0 hours per day • Sitting 1.5 hours per day • Lifting 1.5 hours per day • Lifting up to a maximum of 80 pounds • Bending 3.0 hours per day • Driving 2.5 hours per day

All drivers operating a company vehicle must be at least 21 years old; if the truck is a commercial motor vehicle per FMCSA regulation, the driver is required to hold or able to obtain a valid Commercial Driver License (CDL*).

Compensation and Benefits

Base hourly rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Ready to work with ground-breaking products and technology? Apply for this opportunity to start your career as an extraordinary Tech with Cummins today.

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: http://connect.find.ly/cummins

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