Additional Location(s) or Information:
Job Category: Systems Engineering
Level of Experience: Experienced - Non Manager
Requisition #: R1018965
What You'll Do
You will be a customer-focused technical sales professional who provides high level technical support and guidance to customers. He / she collaborates with the Account Manager to recommend and develop appropriate customer solution offerings. Define solution options and articulate the benefits of a Cisco solution. Research and demonstrate solution ROI. Coordinate solution development, including leveraging replicable architectures and researching customized solutions. Develop proof of concept, including presentation and documentation of test results. Develop or oversee development of presentation materials. Present technical components of Cisco solutions to customer.
Who You'll Work With
The Systems Engineer provides an architectural perspective across the Cisco product portfolio and can leverage his / her technical specialization for specific opportunities. Acts in an increasingly consultative fashion and is looked to as an expert, or trusted technical adviser, in his / her field by the account team and customer. All SEs engage customers face-to-face or via collaborative tools and technology such as WebEx, Telepresence, etc. Identify Opportunities, Participate in the creation of an overall account plan, Participate in the creation of a technical account plan, Proactively generate leads through customer meetings, seminars, and education. Define customer business problem in a technical context. Help plan for and move deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources (such as CSE, SE, PSS, AS Engineers, etc.)
Who You Are
You have expereience providing high-level technical support and technology direction guidance to AM, customers, and partners. You will be looking for ways to build your influence inside and outside of Cisco; scalability of information sharing is a key criteria for an SE role. You will have experience building and presenting Cisco product, technology and solutions information to a range of internal and external audiences.You will also be known outside of your account team for expertise either in a technology/range of technologies or for customer relationship skills, understanding customer needs, and applying relevant Cisco solutions and resources to meet these needs.
Our minimum requirements for this role:
• 5+ years-related experience.
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required.
• Pre-Sales experience highly recommended.
• Typically requires BS/BA (EE/CS) or equivalent. CCNP or CCDP Certification preferred.
We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.
We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.
We Are Cisco.
Job Type: Experienced
Opportunity Category: *None
A little about us:
We are one, big, techie, employee tribe that changes the world while having fun.