Amgen is seeking a Principal IS Business System Analyst at its main headquarters in Thousand Oaks, CA to join the Global Commercial Operations Information Systems (GCOIS) group supporting the US Business Operations' IS platforms and services in a client-facing leadership role. This position will report to the Information Systems Senior Manager and will collaborate with business leads and IS partners to deliver technology services and solutions that align with and advance operational and strategic capabilities for the USBO organization. As an IS Leader, the incumbent will operate with a high degree of autonomy, own business relationships with key clients, provide leadership in IS service delivery and management, engage with other leaders within the USBO and GCOIS organizations, and mentor less experienced staff.
Manage Run services for existing platforms to drive efficiencies and effectiveness, and driving Build activities to advance service capabilities using Bi-modal practices
Engage and partner with key business partners within USBO to ensure effective delivery of IS services and solutions
Own IS service delivery supporting business processes regulated by SOX and CMS compliance requirements
Manage a portfolio that includes custom and COTS platforms that are internally- or vendor-hosted, with integrations into other core Amgen systems
Provide leadership in Identifying and pursuing opportunities to optimize and grow innovative, new IS service capabilities including predictive analytics and machine learning
Drive efforts to improve data quality through the data processing chain utilizing automated controls and process automation
Balance Build vs Run responsibilities to sharpen team focus on creating new business value
Provide regular management level reporting of service portfolio KPI's and health checks to IS and Business stakeholders, to anticipate problems, improve processes and illustrate health of portfolio
Align key stakeholders, facilitate consensus, and manage cross-functional teams to ensure that assessment / implementation activities are executed efficiently and successfully
Provide vendor management and oversight and work cross-functionally in a role that requires collaboration with peers groups across Amgen and its technology service providers
Doctorate degree and 2 years of Information Systems and Business Analysis experience
OR Master's degree and 6 years of Information Systems and Business Analysis experience
OR Bachelor's degree and 8 years of Information Systems and Business Analysis experience
OR Associate's degree and 10 years of Information Systems and Business Analysis experience
OR High School diploma/GED and 12 years of Information Systems and Business Analysis experience
Proven ability to work and lead in a dynamic environment with little supervision, and deal with ambiguity.
Willingness and ability to work hands-on, with a sense of urgency, and in a fast-paced environment.
High learning agility, problem solving, creative and analytical thinking with demonstrated ability to bring structure to vaguely defined problems.
Ability to think strategically about technology and recommend solutions that align with business strategy and achieve the greatest business impact.
Ability to work in a changing environment, under pressure, handing multiple projects at once and have the ability to effectively collaborate across a matrixed organization.
Proven ability to elicit and analyze needs identified by business stakeholders, convert them into functional requirements, and deliver tangible, pragmatic solutions.
Excellent communication skills to communicate fluently across and up through organization, including escalation and mitigation of issues, risks and business impacts.
Strong influence and leadership skills, ability to operate across boundaries (internally/externally).
Working knowledge of LEAN/AGILE software development methodologies.
Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
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