v Assist in providing client technical support, as well as troubleshooting self-serve and hybrid client coded solutions
v Support technical integrations and successful campaigns with fortune 100 companies
v Review and understand client website architecture, including 3 rd party software and custom integrations
v Provide coding best practices to client development teams
v Assist in regional on boarding activities for all new clients
v Remain at the forefront of the latest enhancements in front-end development
v Become a subject matter expert of the Maxymiser platform
v Identify and document feedback and customer needs to the product team and other executives
v Work closely and communicate effectively across teams to ensure client success
v Liaise with Training team and Technical Writers on improvements to online help and training
v Excellent oral and written communication skills
v An analytical mind with strong problem solving skills
v A consultative approach to issue investigation, analysis and resolution
v Good working knowledge of web based technologies including, web analytics and other 3 rd party technologies.
v Understanding of standard Internet vocabulary such as DNS, websites, CDNs, DOM
v Understanding of A/B and Multivariate testing
v Experience working with Fortune 100 companies
An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.
5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
A little about us:
Oracle is shifting the complexity from IT, moving it out of the enterprise by engineering hardware and software to work together—in the cloud.