Private Banking Operations - Change The Bank Associate - Wealth Management Operations
New York , New York
January 16, 2018
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Operations is one of the largest divisions in the firm and has diverse responsibilities, including correctly settling and recording millions of transactions per day, identifying and mitigating all operational risks, developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions. Throughout, the Operations department continually seeks ways to improve while actively supporting the development of new businesses, structures and markets.

Wealth Management Operations
Global Wealth Management Operations provides brokerage, investment and financial services to hundreds of thousands of individual investors. We apply our expertise in serving institutional clients to create new opportunities for people to achieve their personal financial goals. Morgan Stanley has one of the largest retail brokerage networks, with numerous worldwide representatives and retail locations. Our services are tailored to each client's investment objectives, risk tolerance, and financial needs. Products include mutual funds, stocks, bonds, and alternative investments where appropriate, as well as banking, mortgages, insurance and annuities.

Private Banking Operations (PBO) provides Operational support to the Banking and Lending business within Morgan Stanley Wealth Management. As part of their support model, PBO has a dedicated Change the Bank team which is responsible for management of large scale programs across Banking, Lending and Margin / Collateral Management. The team collaborates with stakeholders in Operations, IT, the Business Unit and many other infrastructure teams to analyze, define and deliver Technology and Operational solutions. Members of the team are expected to take leadership roles in their respective programs as well as to take personal accountability for delivering first class solutions and products. The ability to foster and develop strong working relationships with business and IT counterparts is a critical success factor.

This role is to support the VP Lending Lead. They will be responsible for successful delivery of several key initiatives including:
A new loan product offering for Purpose Lending
Ongoing strategic enhancements to Liquidity Access Line and Tailored Lending
Enhancements and support for Pledge Mortgage

Key responsibilities include:
Business analysis and requirements documentation
Coordinate engagement of Operations, Technology and Business partner resources and subject matter experts
Change Request and Defect Management
Lead and direct project activities, meetings, understand dependencies, and manage timelines
Manage issues and decisions to timely resolution. Communicate with senior management teams to escalate/resolve project conflicts & needs
Manage a cohesive plan across all work streams, ensuring a coordinated approach when utilizing client service individuals for input, testing, etc.
Perform diagnostics/analysis to identify platforms/procedures that require enhancement / streamlining and identify ways to make them more effective

Program governance structure
Detailed plan and associated schedule for the development of technology requirements
Business Requirements
Testing plan and Execution Approach
Service Model (people, process and technology) requirements for incremental activity on the new platform(s)
Detailed plan and associated schedule for organizational readiness requirements

A little about us:
Since its founding in 1935, Morgan Stanley and its people have helped redefine the meaning of financial services.

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