Process Support Engineer V - (E5)
Location:
Albany , New York
Posted:
May 17, 2017
Reference:
1702841
Recognized as an expert within the company. Anticipates internal and or external business challenges and/or regulatory issues; recommends process, product or service improvements. Solves unique and complex problems that have a broad impact on the business. Contributes to the development of functional strategy. Leads project teams to achieve milestones and objectives. Progression to this level is typically restricted on the basis of business requirements.Key Responsibilities
  1. Engages with customers to understand customer roadmap, interpret the technology needs and identify opportunities for Applied engagement.
  2. Drives the adoption of new technology at the customer site. Works closely with customers to demonstrate and introduce new technologies at customer sites, through Demos, on site evaluations, Joint Development Programs and new tool qualifications.
  3. Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
  4. When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
  5. Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  6. Knowledge of 4 or more processes on 2 or more technologies
  7. Advanced integration knowledge

Functional Knowledge
  • Regarded as the technical expert in their particular field
  • Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function

Business Expertise
  • Anticipates business and regulatory issues; recommends product, process or service improvements

Leadership
  • Leads projects with notable risk and complexity; develops the strategy for project execution

Problem Solving
  • Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

Impact
  • Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

Interpersonal Skills
  • Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Qualifications:
Education
  • Bachelor's Degree
  • 10 - 15 Years of Experience
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

A little about us:
A global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.

Know someone who would be interested in this job? Share it with your network.