As a product manager, you will define feature requirements and influence product strategy for Oracle Service Cloud, with a specific focus on multi-channel web customer service. You will be expected to gather and analyze inputs from a variety of sources, evaluate wider market trends, and ultimately generate product specifications to meet the needs of our existing and prospective customers. A successful candidate will be comfortable with the following:
- working directly with customers to gather feedback and communicate current and future product functionality
- collaborating with design and development teams to ensure your vision reaches fruition
- presenting product direction and strategy at relevant customer and industry events
- engaging and supporting additional teams as necessary (outbound product marketing, documentation and support, implementation and consulting services, analyst relations)
As the product owner, you will work with your scrum team(s) to deliver successful product releases based on team and corporate priorities. Duties and tasks are varied and complex and require independent judgment. May have project lead role and influence other teams. 4 years of software engineering or related experience.Qualifications:
Lead a team that acts as the central resource and driving force for the design, process, manufacturing, test, quality and marketing of product(s) as they move from conception to distribution. Organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.
As a member of the product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications. Specify, design and implement moderate changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
A little about us:
Oracle is shifting the complexity from IT, moving it out of the enterprise by engineering hardware and software to work together—in the cloud.