Product Marketing Manager
, New Jersey
November 21, 2017
Position Description

Join Us!  Fiserv has been named to FORTUNE® magazine’s 2017 list of World’s Most Admired Companies. This is the fourth consecutive year the company has been named to the list, which is a definitive benchmark of corporate reputation.

"Our people are the foundation upon which this recognition is based and I'm very proud of their commitment to client excellence. Their dedication to serving our clients each day is what makes Fiserv one of the most admired companies in the world." - Jeffery Yabuki, President and Chief Executive Officer

About our Business:  The Card Services business at Fiserv provides complete debit, credit, prepaid and ATM payment services to financial institutions as well as Accel®, a premier payments network. Our products, services and strategies allow our clients to maximize revenue, increase customer acquisition, improve retention, reduce expense, minimize risk and increase share of wallet.

This position can work in the Parsippany, NJ, Lake Mary, FL, Alpharetta, GA, or Brookfield, WI office.  The preferred locations are the Parsippany, NJ or Lake Mary, FL office.

Position Purpose:

You will provide direct management and leadership launching Card Services (CS) products.  In this highly visible role, you will support key strategic initiatives and will be a direct liaison to the product and marketing organization, leading and contributing to go-to-market (GTM) success.

Essential Job Responsibilities

  • Responsible for the successful go to market (GTM) external launch of all assigned Card Services (CS) products.  This includes tracking, reporting and responsibility for all market readiness, and management notifications of project date impacts or other issues.
  •  Primary liaison into the CS Marketing Organization to track, create and ensure all launch artifacts are delivered using the CS Pragmatic framework, RACI document and checklists.
  • Work closely with Product Management to develop and publish market facing value and competitive differentiators in all launch materials.
  • Work closely with sales and AE communities to ensure market readiness to sell products by GA date.  Track all external market facing deliverables and incorporate strategic marketing plan into project managing execution and tracking.
  • Work directly with the Product Service Delivery team to ensure GTM readiness supporting the CS Product Plan. 
  • Launch assignments could include smaller product enhancement or full program management for larger key product.

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications:


•Bachelor’s degree required.  MBA, MS or other post-graduate education preferred.

•Certifications – Project Management Certification, Pragmatic Marketing Certification preferred.

Job Related Experience:

•Minimum 5 years of Electronic Funds Transfer (EFT) related payments experience

•Project management experience managing large payments or financial services applications

•Exposure to digital marketing practices

•Marketing experience related to product launch or product adoption rates preferred

•Minimum 5 years in a product organization or hands on project management experience preferred

Additional Skills/Qualifications:

•Ability to create PowerPoint presentations and tell the story to effectively communicate key points to both internal and client facing audiences.

•Highly detailed and organized.  Ability to create and track a project plan and manage multiple communications across multiple groups.

•Ability to translate product feature functions into client and market value.

Travel Required:

  • As needed up to 25%

A little about us:

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