Product Support Analyst - Denver, CO or Minneapolis, MN
Denver , Colorado
January 31, 2017

Basic Qualifications

  • Minimum 3 years of experience in a successful and professional service analyst role
  • Well developed oral, written and listening skills
  • Proficient in Microsoft Office Suite Word, Excel, PowerPoint, Project, Visio, SharePoint
  • Proficient in Development Requirement Management Tools SQL, XML, TFS
  • Ability to document detailed functional requirements with an eye on usability and auditability
  • Excellent analytical and problem solving skills with a close attention to detail
  • Experience with XML, data field mapping, and technical support


Preferred Qualifications

  • Experience in the mortgage industry with emphasis on loan origination and fulfillment in retail, correspondent, broker and or secondary marketing
  • Bachelor's Degree in a related area or equivalent IT project management experience
  • Working knowledge of MISMO
  • Experience with Web based software applications
  • Experience with Hybrid Agile software development methodology
  • Process focused mindset
  • Results oriented attitude
  • Desire to make a difference Attention to detail and accuracy
  • Ability to prioritize and coordinate multiple projects simultaneously Creative, outgoing and professional demeanor
  • Proactive team player Acute analytical and problem solving skills
  • Ability to organize and coordinate technical projects with external vendors and clients
  • Solid time management

*Location Negotiable: Denver, CO or Minneapolis, MN*


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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