Program Coordinator
Frisco , Texas
February 03, 2017
Under supervision of the Sr. Nurse Manager, the program coordinator acts as a liaison between field team and Lash Group Clinical Services programs. Coordinates daily activities of the field team to ensure Lash Group is meeting contract obligations.


  1. Assists in scheduling in-services by gathering critical information.
  2. Helps to h andles contracting and onboarding of the new field staff.
  3. Prepares, confirms, and follows up with nurses for training.
  4. Verifies and resolves license and compliance issues.
  5. Supports customer service activities by answering or resolving any issues and concerns.
  6. Assist in p reparin g monthly client reports and monthly billing invoices to clients.
  7. Performs related duties as assigned.

High school degree or equivalent combination of experience and education; normally requires a minimum of one (1) year experience working in a customer service environment; medical or pharmaceutical background preferred.
  1. Ability to communicate effectively both orally and in writing
  2. Ability to deal calmly and effectively with problems via telephone while maintaining and promoting a positive image of Lash Group.
  3. Good organizational skills; attention to detail
  4. Ability to multi-task
  5. Strong interpersonal skills
  6. Creative problem solving abilities
  7. Working knowledge of Microsoft Word Excel and Goldmine

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