Under direction of the Director, TMP Membership Operations, the Program Manager III works closely with the Tufts Health Plan Sales department and other internal departments and staff to manage complex employer group case assessments and installations. The Program Manager III will perform thorough and detailed resource, timeline and impact analysis, lead implementations that affect multiple departments and monitor and measure for project success. The Program Manager III should apply Tufts Health Plan policies in a consistent manner to ensure accurate cross functional processing. By using knowledge of the company, the Program Manager III should be able to resolve roadblocks to ensure success and progress. The Program Manager III will facilitate cross-departmental Complex Case meetings as well as discussions with outside contacts to explain and quantify the impact, options and risks associated with new plan designs, benefits and timelines.