Program/Project Manager
Minneapolis , Minnesota
November 18, 2017

Program/Project Manager Job Summary:

The IT Program/Project Manager position is accountable for understanding, planning, executing, and supporting one or more projects or programs.  The IT Program/Project Manager is responsible for ensuring the work in the program/project is clearly defined, estimated and resourced efficiently. This role will also participate in maturing the IT PMO standards and best practices.

Essential Duties:


  • Effectively manage projects using project management methodologies and best practices.
  • Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
  • Develop resourcing strategies in conjunction with the Portfolio Director and Resource Managers, to ensure optimum support for projects
  • Responsible for managing and reporting on the project budget(s), and change requests.
  • Ensure that the scope of the projects within the program align with business goals and objectives and are executed in order of business priorities
  • Ensures project objectives are in alignment with the project vision
  • Promote collaboration and coordination across broad categories of stakeholders
  • Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues
  • Address escalated resourcing issues with program manager and resource manager, as needed
  • Provide expertise in planning, execution, and leadership of projects
  • Provide program/project reporting and status to senior management
  • Responsible for delivery of program and project objectives and specified success criteria as defined in the program/project charter.
  • Translates the vision of program into executable projects that are both feasible and shaped for success
  • Shepard’s program and project requests through the necessary governing bodies for budgetary or stage gate approvals
  • Maintain excellent relationships with all levels of the matrix organization
  • Responsible for on-time, on-budget and within scope execution of, projects and programs.  Provides project management over-sight ensuring project execution is meeting the intended vision, scope and budget.
  • Collaborates with resource managers to resolve issues where resources are not adequately providing the intended role for work, program and project execution.
  • Uses strategic/systems thinking competencies to help project teams understand connections and relationships for planning and managing within a program or project.
  • Collaborates with the Portfolio Director and Director of Program and project management to establish standard methods where beneficial for, program/project management, risk management, communications, and reporting.
  • Collaborates with all other PMO Portfolio Directors or Program Managers to gain a high level understanding of all work, programs and projects currently being executed or in queue for execution to determine synergies, interdependencies and dependencies. 
  • Assists with issue resolution, and roadblock removal.
  • Ensures proper risk management is being executed at the program and project levels and that the risk strategy is being clearly communicated. Ensures program/project objectives are met and aligned with PMO operational and solution development lifecycle processes.
  • Other duties as assigned.

Basic Qualifications:



  • Bachelor's degree in Computer Science (or computer related discipline), Accounting, or Business Administration or equivalent experience.


  • Intermediate Microsoft Office skills
  • Microsoft project or similar project management software


  • Demonstrated ability to leverage strong communication skills to lead a department, function or group of individuals
  • Proven experience in developing and implementing effective program/project management policies & procedures.
  • Demonstrated ability to attract, lead, motivate, and retain a team.
  • Strong organization and time management skills.


  • 8+ years IT project and/or program management experience
  • 5 years of progressive leadership experience


  • Demonstrated ability to manage a group of employees within a department or function
  • Demonstrated ability to support, effect, and implement change
  • Demonstrated ability to impact and influence a diverse population
  • Demonstrated ability to manage in a high matrix organization


  • Advanced Microsoft Office skills
  • PMI Certification and/or strong knowledge of Project Management Body of Knowledge
  • Microsoft PPM
  • Experience in managing technology for an audit, tax, or financial practice

A little about us:
The leading provider of audit, tax & consulting services focused on the middle market.

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