Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.JOB SUMMARY
Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Provides technical and analytical guidance to project team.MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience.
Establishes and implements project management processes and methodologies for the Engineering community to ensure projects are delivered on time, within budget, adheres to high quality standards and meets customer expectations.
Assembles project plans and teamwork assignments, directs and monitors work efforts on a daily basis, identifies resource needs, performs quality reviews; and escalates functional, quality, timeline issues appropriately.
Tracks key project milestones and adjusts project plans and/or resources.
Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed.
Manages one or more cross-functional projects of high complexity.
Manages one or more medium to large-sized, moderately to highly complex projects.REQUIRED QUALIFICATIONSSkills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Strong ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole
Strong understanding and ability to manage complex program and project budgets
Strong ability in implementing program and project plans, monitoring progress, resource usage and quality
Strong knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
Strong understanding of multiple project management disciplinesEducation
Bachelor’s Degree in Computer Science, Business Administration, or other related field or equivalent work experience
PMP CertificationRelated Work Experience Number Of Years
Project Management experience 5
Engineering work experience 5PREFERRED QUALIFICATIONSSkills/Abilities and Knowledge
Knowledge of company products and servicesEducation
Project Management certification or successful completion of a recognized project management curriculumWORKING CONDITIONS
Office environmentEOE Race/Sex/Vet/DisabilityCharter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfCharter is committed to diversity, and values the ways in which we are different
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.