PS Digital Designer - Bronto
Location: Durham, North Carolina
Posted: January 30, 2017
Reference ID: 170003YA
Bronto's PS Digital Designer will work directly with Bronto clients delivering fee-based services with an emphasis on design of email images, templates and landing pages, as well as message coding and potential campaign deployment. Work consists of 50% graphic design and 50% HTML coding.
**Provide direct consulting and execution services to paying clients, both remote and in-person with a high degree of quality
**Design various images, messages, templates, landing pages, banner ads, etc
**Code and test messages/templates for rendering as well as possibly schedule for campaign deployment
**Collaborate with team on client needs, scoping work for prospective deals **Stay up-to-date on Bronto platform changes/new features
**Track all activities in PSA tool and document all client interactions **Tackle ad hoc assigned initiatives/projects
**Potentially train new hires
**Identify (and potentially execute on) ideas to improve offerings, create efficiencies
**3 to 5 years practical experience in design and/or skill-related position (graphic design, web design, email HTML coding, etc)
**Must be able to code in HTML, CSS knowledge preferred
**Previous customer service experience dealing directly with external customers
**Relevant product knowledge and experience with technology and web-based software-as-a-service (SaaS) applications
**Excellent verbal and written communication skills, along with project management and interpersonal communication abilities
**Ability to manage client relationships
**Ability to multi-task and manage multiple projects simultaneously under tight deadline
**Must exhibit core competencies of customer focus, initiative, productivity and quality **Strong grasp of typography, usability, layout and responsive design principles
**Familiarity with standard concepts, practices and procedures of digital graphic design and marketing
**Proficiency with standard design tools (e.g. Photoshop and Dreamweaver, InDesign and Illustrator preferred)
**High technical aptitude and attention to detail
**Strong interest in eCommerce and the user experience
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications.
Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.
2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.