(PubSec SLG) Tech Solutions Prof-Voice
Location:
Remote
Posted:
October 21, 2017
Reference:
1064017
Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places they simply couldn’t anywhere else. This is a world of more possibilities, more innovation, more openness, and sky’s-the-limit thinking - a Hyperscale Cloud-enabled world. Our mission is to empower every person and every organization on the planet to achieve more. We have a unique capability to harmonize the needs of both individuals and organizations. We care deeply about taking our ideals and vision global and making a difference in lives and organizations in all corners of the planet. Do you always strive to learn? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? Do you share and build on other’s ideas, because we are better together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to do more and achieve more through our technology and innovation? Then come to Microsoft - Together we make a difference.

To learn more about Microsoft’s mission, please visit: https://careers.microsoft.com/mission-culture; Check out all of our products at: http://www.microsoft.com/en-us.

As a Voice Technology Solutions Professional (TSP), you will:
Drive the technical decision at the customer to buy, architect, develop or adopt their solution based on Microsoft technology
Explain, demonstrate, and prove to the largest enterprise customers what Microsoft’s products and services can do and how to enable and manage them by driving technical presentations, demonstrations, Architecture Design Sessions, Proof of Concepts and Pilots, leveraging Partner and or Microsoft Services Organization as needed
Clear technical, competitive and security blockers to accelerate Voice sales.
Lead architectural and technical Hyperscale Cloud security, privacy, and compliance discussions for Voice solutions.
Be the connection and orchestration point for other technical resources
Provide feedback to sales, marketing, and engineering on current and future product requirements.
Communicate and escalate technical, architectural, and competitive blockers and insights to the appropriate channel.
Develop partner engagements for driving the sale, deployment, and adoption of Microsoft solutions.
Orchestrate cross-workload solutions with other technical resources (internally and with Partners) for other Microsoft products and services.
Stay sharp and share your knowledge
Continuously nurture and expand your technical, sales, and competitive readiness.
Participate in internal Microsoft technical communities and in the broader industry through events, blogs, whitepapers, and articles for your domain.
Technical Solution Leader
Voice architect. Broad knowledge of and ability to explain key end-user scenarios and technical architecture in the Communications space, including applications (Voice Call Control, Audio/Video/Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging), Enterprise Interaction Management, Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), and Application Integration Services (TAPI, TSAPI, JTAPI, CSTA) required
Hyperscale Cloud Trust.
Demonstrated knowledge of identity, authentication, security, privacy, and compliance, and how they factor into Hyperscale Cloud and hybrid solutions preferred.
Amazing Technical Sales Professional. Strong Communications solution selling experience required
Deep Voice products & services knowledge. Strong hands-on technical experience with Skype for Business/Lync server, Skype for Business/Lync clients, and the core Office 365 platform required
Integration. Demonstrated knowledge of Skype for Business federation, interoperability, and integration with Office products preferred
Voice. Demonstrated knowledge of voice and data platforms (TDM PBX & IP-PBX, Video MCU) and networks (PSTN, Wireless, IP) required
Networking. Knowledge of TCP/IP networking, switches, routers, firewalls and protocols (SRTP/RTCP, H.323, H.263/H.264, SIP) required
Technical breadth. Enterprise-scale experience with Hyperscale Cloud and hybrid infrastructures, architecture designs, migrations, and technology management preferred
Customer Transformation Facilitator
Collaborative. Able to work cohesively with members of the Microsoft sales, services, and marketing organizations and Microsoft partners required.
Excellent Communicator. Strong negotiation, organizational, presentation, product demo, writing, and verbal communication skills required.
Executive Presence. Proven experience engaging with senior level executives preferred. Consummate Professional
Experienced. 5+ years of related experience in technical pre-sales and/or technical consulting roles preferred.
Performer. Highly driven person who consistently exceeds goals and expectations required.
Bachelor’s Degree in Computer Science, Information Technology, or related field required.
Certification in domain-specific technologies preferred.
Certification in the following technologies preferred
Certification in information security desired
Voice architect. Broad knowledge of and ability to explain key end-user scenarios and technical architecture in the Communications space, including applications (Voice Call Control, Audio/Video/Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging), Enterprise Interaction Management, Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), and Application Integration Services (TAPI, TSAPI, JTAPI, CSTA) required
Deep Voice products & services knowledge. Strong hands-on technical experience with Skype for Business/Lync server, Skype for Business/Lync clients, and the core Office 365 platform required
Integration. Demonstrated knowledge of Skype for Business federation, interoperability, and integration with Office products required
Voice. Demonstrated knowledge of voice and data platforms (TDM PBX & IP-PBX, Video MCU) and networks (PSTN, Wireless, IP) required
Networking. Knowledge of TCP/IP networking, switches, routers, firewalls and protocols (SRTP/RTCP, H.323, H.263/H.264, SIP) required
Hyperscale Cloud Trust. Demonstrated knowledge of identity, authentication, security, privacy, and compliance, and how they factor into Hyperscale Cloud and hybrid solutions preferred.
Technical breadth. Enterprise-scale experience with Hyperscale Cloud and hybrid infrastructures, architecture designs, migrations, and technology management preferred
Customer Transformation Facilitator
Challenger. Demonstrated ability to listen, learn, and lead customer conversations based on market insights required
Collaboration. Able to work cohesively with members of the Microsoft sales & services field organizations; Microsoft partners; and Microsoft corporate sales, engineering, and marketing required.
Excellent Communicator. Strong negotiation, organizational, presentation, product demo, writing, and verbal communication skills required.
Executive Presence. Proven experience engaging with senior level executives required. Community VIP
Influencer. Able to drive and influence vibrant internal and external communities required Consummate Professional
Experienced. 10+ years of related experience in technical pre-sales and/or technical consulting roles required.
Performer. Highly driven person who consistently exceeds goals and expectations required.
Bachelor’s Degree in Computer Science, Information Technology, or related field required.
Certification in domain-specific technologies (Microsoft Office 365 & Lync/SfB Server) required.
Certification in information security desired
Certification in Architecture desired

By applying to this position, you are being considered for multiple like positions. Position specifics, including hiring team, location and position details, will be determined during the interview process. The job description should make clear the job responsibilities and required qualifications.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to askstaff@microsoft.com.

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