Quality Control Specialist 1

  • Company: Wells Fargo
  • Location: Saint Louis Park, Minnesota
  • Posted: September 08, 2017
  • Reference ID: 5355004-1
Job Description

Consumer Lending is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind.

It starts with you. We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

The Consumer Lending team includes Home Lending, Personal Lending, and Dealer Services, including the professional services teams that partner with these businesses and other key partners.

Join the #1 Mortgage originator and servicer (Source: Inside Mortgage Finance)

Our Capital Markets team manages the interest rate and operational risks associated with the origination, sale and servicing of mortgage loans, and provides liquidity for the mortgage assets originated by Wells Fargo.

The Capital Markets Group has an opening within the Decision Quality Management team for a Quality Control Specialist 1. This position will complete repetitive review tasks required to be in compliance with government, investor and Wells Fargo audit policies.

  • Performs a variety of operational tasks for a moderately complex process.
  • Uses multiple online systems and applications for tracking and audit compliance.
  • Contact employers by phone to verify employment by verbal or written communication.
  • Coordinate information gathered from various websites (credit, research, etc.), databases, borrowers and vendors.
  • Data entry into Solace.
  • Performs entry level general operations tasks that are routine and/or repetitive in nature.
  • Other responsibilities will include helping reverification.
  • Assists with special projects (e.g. request appraisals, trade lines, etc.) or other duties as assigned.

Hours: First Shift Hours with start time as early as 7:00am. Flexibility with hours dependent on business need.

*This position is located in St. Louis Park, MN.
**Posting length may be shortened based on job seeker volume**

Required Qualifications

  • 6+ months of experience meeting deadlines in a business or office environment

Desired Qualifications

  • Basic Microsoft Office skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to assess current processes/procedures and make recommendations for efficiency
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to work in a fast paced deadline driven environment
  • Good verbal, written, and interpersonal communication skills
  • Strong data entry and attention to detail skills
  • Strong organizational, multi-tasking, and prioritizing skills

Other Desired Qualifications
  • Experience calling clients and/or vendors
Job Expectations

  • This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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