This position is responsible for performing technical reports, ensuring quality control, as well as keeping Management informed of problems, trends, and developments. Performs statistical analysis, interface with Engineering, customers, and suppliers on quality related issues.
*Performs Quality Control Duties by performing daily quality control of products to ensure standards and specifications are met; by recognizing and reporting all problems to Manager; by sending bad units to the repair area; by sending defective units to the shipping area; and by working with or advising team members on assigned rework projects.
*Keeps Detailed Log by completing documentation as required; by analyzing failures; by preparing estimates; closing RNCs when repair is complete; generating reports on common problems or analysis; and by submitting reports to Management, upon request or when necessary.
*Keeps Management Informed by analyzing RNC data to make improvements.
*Manages Time and Resources by using Company resources in order to maximize productivity and accomplish tasks on time.
*Complies with Established Procedures by learning and following all policies and procedures of the Department in order to work efficiently and to meet the expectations of the Company.
*Provides Effective Customer Service by exchanging information through telephone, fax, and e-mail in a professional manner.
*Contributes to the Team Effort by being flexible in work assignments; by covering for other Staff as needed; and by accomplishing related tasks when reasonably requested.
*Maintains Professional and Technical Knowledge by attaining job-related certification; by keeping up on industry trends; and by applying that knowledge to the job.
*Acts on Constructive Feedback by being open to feedback from peers, supervisors, and clients.
*Improves Processes by examining departmental work processes, research procedures, administrative procedures, etc.; and by recommending changes where appropriate.
*Upholds Work Standards by maintaining professional conduct and appearance; by realizing one¿s own limitations and to seek assistance when needed; and by using established communication channels.
*Understand ISO Quality Systems and procedures.
*Develops and administers Reliability Information Systems for failure analysis and performance improvement.
*Demonstrate commitment to an Injury-Free Environment by actively participating in company safety programs.
*Comply with all aspects of the corporate environmental, health and safety program.
MUST HAVE RECENT STATISTICAL ANALYSIS EXPERIENCE AND EXCELLENT MICROSOFT EXCEL SKILLS
PREFERRED: LIFE SCIENCE AND MEDICAL DEVICE EXPERIENCE
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