As a Quality Assurance Coordinator, you will support the Medicare Part D functional areas with conducting a planned, systematic approach of quality assurance to identify key functional and regulatory weaknesses within the department. In this Quality Coordinator role, you will monitor, report, and produce opinions on the process quality and compliance for the Med D Operations Department. You will provide recommendations for efficient and sustainable solutions to issues within the department.
As a Quality Assurance Coordinator you will:
- Oversee plan practices, standards,methodologies and metrics
- Ensure operational efficiency and government regulations
- Create reports and give presentationson quality metrics
- Work collaboratively across departments to ensure quality standards are met Required Qualifications:
-1+ years experience using Microsoft Office Suites
- 1+ years of analytical or auditing related experience Preferred Qualifications:
-Demonstrate a desire to learn new skills and willingness to adhere to departmental procedures
-Excellent oral and written communication skills with the ability to interact effectively with staff at all levels of the organization.
-Ability to work collaboratively with colleagues within the department and other area of the company
-Proficiency in Visio or prior process mapping experience desired.
- Medicare Part D experience preferred but not required
- Self - starter
- Critical thinking skills Education:
-Verifiable GED or High School Diploma is required
-Bachelor's Degree Preferred but not required.Business Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW
and EEO IS THE LAW SUPPLEMENT
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/