Quality Engineering Manager

Ethicon, Inc., a member of the Johnson & Johnson's Family of Companies, is recruiting for a Quality Engineer Manager to be located at any of the Raw Material sites including Cornelia, GA, Athens, GA, Norderstedt, Germany or Sao Jose Dos Campos, Brazil, with preferred location to be Cornelia, GA.

The Ethicon Surgical Care business offers a broad range of products, platforms and technologies including sutures, surgical staplers, clip appliers, trocars and synthetic mesh devices that are used in a wide variety of minimally invasive and open surgical procedures. Specialties include support for treatment of colorectal and thoracic conditions, women’s health conditions, hernias, cancer and obesity. 

The Ethicon Surgical Care business combines products and services of two market-leading legacy companies, both with long histories of medical innovation.

The Quality Engineering Manager plans, directs, and conducts projects of major scope and significance to the Company with full technical responsibility for interpreting, organizing, executing and coordinating assignments.  They may contribute inventions, new designs or techniques which are materially significant in the solution of important problems.  Quality Engineering Manager will act as a mentor to more junior staff and advice top management on technical matters.

The Quality Engineering Manager will utilize Quality Engineering tools and methods for the effective and efficient development, transfer, and maintenance of products/processes throughout the product lifecycle. The incumbent will also utilize Quality Engineering principles and problem solving skills to develop and optimize products/processes that are aligned with the overall Quality and Business vision. He/she will ensure effective risk management to prevent unanticipated failure modes and improve capability of processes.  This person will support processes in Base Business and supervise, lead and mentor other engineers and technicians.

Major Responsibilities & Duties:
Business Improvements
Lead or support quality improvement initiatives such as process and product characterizations that lead to continuous / cost improvements.
Review/analyze the effectiveness of PDCA, Six Sigma, Kaizen, Lean Techniques and/or other improvement tools and programs. 
Conduct benchmarking with external companies or internal sites to develop more effective methods for improving quality
Establish metrics that are leading and lagging indicators of quality
Supports the development of quality engineering, quality compliance, quality leadership talents with the right skills sets for new product introductions, and product life cycle management. 
Establish Quality cost categories and Quality cost bases

Review/analyze whether current product and processes (including actions or decisions conducted) are in compliance to standards such as the QSRs, ISO 13485, etc.
Champions compliance to applicable Global Regulations and standards (e.g. QSRs, ISO, EN and Medical Device Directive (MDD) requirements) including providing support during internal and external audits.
Conduct periodic line audits to assess adequacy of production controls such as lot segregation.  Review results of area audits to ensure that corrective and preventive actions are adequate.

Establish and maintain department/cost center budget

New Product/Process Introduction
Partners with R&D and other cross functional partners to ensure the proper application of design controls, risk management and the investigation/correction of design failures/challenges.  
Supports the development of quality strategies related to the transfer of products, materials and components within J&J or externally.  Supports new product introduction as part of design transfer.

Provides supervision, mentoring, coaching, performance review, developmental plans, and succession planning for others (including Quality Engineers and Technicians)

Product Quality, Control & Disposition and Performance Standards
Conduct investigation, bounding, documentation, review and approval of non-conformances, CAPAs and customer complaints.  Escalation of quality issues as appropriate.
Accountability and ownership for material identification, material segregation, classification of defect types including the successful application of these techniques on a day-to-day basis in manufacturing.  
Analyze/review effectiveness of preventive and corrective actions.  Review root cause investigation according to an established process.
Accountability and ownership of Quality metrics including maintenance and reviewing of leading and lagging indicators of quality

Product/Process Qualification
Approve IQ, OQ, PQ, TMV or Software Validation

Production/Process Controls including Control Plans
Partners with J&J Global Supply chain, Finished Goods and material suppliers to ensure appropriate application of process validation, process control, and risk management; and the investigation/correction of process failures when needed.
Conduct stakeholder analysis to ensure that customer CTQs are known and adequately addressed in control plan
Develop measurement systems/capabilities, destructive tests, non-destructive tests for manufacturing processes
Develop control plans consistent with product classification, potential defect types, defect frequency, severity, patient risk, process capability, process controls, etc.
Develop, interpret and implement appropriate process monitoring and control methods consistent with the level of process/product risk. 
Ownership of test method qualifications.
Collect data and execute/conduct various analytical/statistical analysis and interpretation as part of process improvements and day-to-day support.  Standardize and develop methods/techniques of analytical/statistical analysis and interpretation.  These may include descriptive, graphical, gage R&R/measurement system, reliability, capability, control chart analysis, confidence intervals, hypothesis testing, analysis of variance, design of experiments, etc.  
Develop, interpret and implement standard and non-standard sampling plans
Assess effectiveness of measurement tools, destructive tests, non-destructive tests, measurement system analysis.  
Accountability and ownership for sampling plans of all types including acceptability of risk given the product classification, potential defect types, defect frequency, severity, patient risk, process capability, process controls, etc. including assessing, applying and interpreting acceptance sampling standard for manufacturing data.
Assess and interpret common versus special cause variation in manufacturing processing and determine adequacy of current process limits.

Risk Mitigation
Document, justify, review or analyze whether a proposed change to a process will not enhance the risk level in some way beyond capability of current controls or whether change will result in potential non-compliance to a required standard such as the QSRs
Assess the need for risk mitigation techniques given product classification, potential defect types, defect frequency, severity, patient risk, process capability, process controls, etc.   Determine effectiveness of these techniques on previously implemented improvements
Ownership and accountability of risk assessment process including conducting, documenting, reviewing or maintaining current risk and hazard analysis documentation such as Process FMEAs given product/process changes

Collaborates with other quality leaders to identify required quality engineering skills and competencies to allow for the execution of the strategic vision.  
Conduct strategic planning with site leaders and Product Engineering Team.  Partnership with other functions to establish business priorities and resource allocation
Ensures effective quality strategies are created for the validation of test methods, process and design.   

A minimum of a Bachelor’s Degree is required, preferably in Engineering or related technical field. 
A minimum of 8 years related experience is required.
Experience in a management/supervisory role (project management and co-op supervision is considered) is required.  Strong mentoring, coaching and leadership skills are required.
Experience working in both an FDA and European regulatory environment is preferred. 
This position will require relevant experience working in manufacturing/operations.  
In-depth knowledge of product/process Risk Management (FDA and ISO standards) is required.
Experience with a proven track record of implementing appropriate risk mitigation is required. 
Advanced Technical Training and experience using Statistics, Lean and Six Sigma Methodologies is required including Measurement System Analysis, SPC, DOEs, Reliability, etc.  
Strong knowledge of statistical software packages is preferred with the ability to preview, graph and analyze data and be able to present data that facilitates/drives decision making. 
The ability to perform "hands on" troubleshooting and problem solving is required.  The ability to think on the feet and providing sound judgment is high desired. 
Excellent technical understanding of manufacturing equipment and processes is required. 
Understanding of the NPI (New Product Introduction) process and Process Validation expertise is preferred. 
An understanding of product life cycle is preferred. Experience in test method validation (MSA) is preferred. 
A thorough understanding of GMP/ISO regulations and validation regulations is preferred. 
Advanced knowledge and proven leadership in the areas listed in the Duties and Responsibilities associated with the position.
Demonstrated project management and project leadership abilities are required.  

This position may require up to 20% travel and will be based in any of the Raw Material sites including Cornelia, GA, Athens, GA, Norderstedt, Germany or Sao Jose Dos Campos, Brazil, with preferred location to be Cornelia, GA.

BE VITAL in your career, Be seen for the talent you bring to your work. Explore opportunities within the Johnson & Johnson Family of Companies.


Primary Location
United States-Georgia-Cornelia
Other Locations
Europe/Middle East/Africa-Germany-Schleswig Holstein-Norderstedt, North America-United States-Georgia-Athens, Latin America-Brazil-São Paulo-São José dos Campos
Ethicon Inc. (6045)
Job Function
Quality (Eng)

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