Quality/OPEX Manager
Camarillo , California
December 14, 2017
Eaton’s Transportation, Military and Aerospace Division is seeking a Quality/OPEX Manager.
The Quality/OPEX Manager will be based at our Camarillo, CA facility. 
Position Overview:
This position will serve in CPD Transportation, Aerospace, & Military Division business unit that specializes in the design and manufacturing of Power Conversion, Distribution and Control products for Transportation, Aerospace, Military, and other transportation markets requiring custom OEM solutions for high reliability in harsh environments. This position is responsible for leading the definition, execution, and deployment of the strategic Quality Plan in conjunction with the plant leadership team. 
The Quality/OPEX Manager manages the establishment and administration of a plant wide Quality Management System including Quality Assurance, Quality Control, and continuous improvement.  This position also includes development and administration of product warranty programs and field upgrades for all plant products to provide an excellent customer experience. The Quality/OPEX Manager is responsible to formulate, implement and administer Eaton’s Quality Management System (EQS) and strategic initiatives to achieve short and long range quality improvement objectives. This position supports and leads the quality effort for the Transportation, Aerospace, & Military business unit, including new product development projects and strategic growth initiatives. This position is responsible for driving the quality function at the plant in the effort to develop, implement, and maintain quality systems which meet/exceed customer requirements.
The Quality/OPEX Manager will also provide overall management of the Operational Excellence function by driving business metrics through lean implementation.  S/he will be responsible, for warranty and customer quality, new product QA through PROLaunch and quality systems, and EBS, ELSS implementation.  In addition, this role supports initiatives as the BSC, EBEA, and Cost out.  This position also serves as the ISO 9001 Management Representative for Camarillo, CA.
Essential Responsibilities:
  • To plan and manage the effective operation of the Quality Assurance and OPEX functions within the Camarillo Plant, and to ensure that quality objectives and goals are clearly established and deployed in order to continuously improve and exceed the customer service levels required.
  • Drives the Camarillo plant team to plan, organize and execute Internal Quality Audits and management reviews to maintain compliance to documented quality systems including ISO/TS16949, ISO9001 and ISO14000 standards.
  • Responsible for the reduction of internal & external customer PPM. Leads the supplier quality organization in ensuring effective resolution of supplier quality issues and in the supplier’s development as improved suppliers to Eaton. Leads the RMA process for in and out of warranty returns.
  • Lead problem solving efforts using 8-D methodology. Leads team to complete failure analysis investigations and resolve customer complaints using best practice problem solving methodologies (E.g. 5-Why, Cause & Effect Diagrams, 8D, Drill Deep Drill Wide, etc.). Represents Eaton in presenting performance and improvement plans with customers.
  • Ensures effective implementation and qualification of design and manufacturing processes using PPAP submissions.
  • Support new product development and industrialization. Provide leadership and training to the team to execute the Advanced Product Quality Planning (APQP) elements of the ProLaunch process. Lead “functional reviews” of NPD projects to ensure the quality of APQP deliverables in meeting quality objectives. Participates on key NPD projects as a QA functional representative.
  • Improves suppliers in APQP processes, quality and delivery performance.  Key focus areas will be PCB and electronic manufacturing and key components.
  • Responsible for SPC, MSA, Instrument Calibration, Gauge and Master Design & Calibration.
  • Drive and maintain an atmosphere for Continuous Improvement and Error Proofing through the implementation of six sigma/lean production methodology in order to accomplish goals.
  • Implements Eaton Lean System (Lean Manufacturing) techniques as required.  Drives Operational Assessment (OpA) activities and improvements for the plant operations.
  • Implement, monitor and train on ELS tools.  Creates action plans and follow-up on work assignments based on these activities.  Updates Lean tracker and responsible for completion of planned kaizen events.
  • Direct cross-functional teams to eliminate roadblocks and communication barriers that may affect quality and customer requirements.  Work closely with all functional areas and delegates responsibilities and accountabilities to the functional areas that aid in achieving quality goals.


Basic Qualifications:
  • Bachelors degree from an accredited institution
  • Minimum 5 years of experience in a quality role in a manufacturing environment
  • This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident   (i.e. 'Green Card Holder'), Political Asylee, or Refugee
Preferred Qualifications:
  • Demonstrated knowledge of problem solving techniques, execution and leadership
  • Quality Systems Management, detailed knowledge of ISO 9000 and ISO14001, working knowledge of AIAG standards including APQP and PPAP
  • Working knowledge in problem solving tools and skills (i.e. Fishbone Diagrams, 5-Whys, 8D, Gage R&R, FMEA , SPC, etc.)
  • Six Sigma certified
  • Legally authorized to work in the United States without company sponsorship
  • The individual must understand the manufacturing processes and be able to interface in a positive manner with management and team members of all levels to achieve the organization’s objectives. A strong knowledge of ISO requirements and Transportation, Aerospace, & Military industry standards is necessary.
  • The individual must balance the needs of customers’ quality requirements against design and cost considerations to maintain a quality level satisfactory to all end users. Suggestions as to design changes, material changes and manufacturing processes are required to achieve this balance. Characteristics which enable the individual to succeed are the following: organization, proactive approach, and data driven decision making.
Position Criteria:
  • Technical / Functional Competencies
  • Builds Organizational Capability.
  • Gets Results through Self and Others
  • Thinks and Acts Strategically
  • Quality Leadership
  • Strong knowledge of manufacturing processes and principles
  • Strong knowledge of Lean Manufacturing Principles
  • Strong communication and facilitation skills
  • Product / Process Quality Planning
  • Analytical / Statistical Tools & Methods
  • Inspection & Testing
  • Working knowledge of External Requirements

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit Eaton.com. At Eaton we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently – if you’re determined, motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www. Eaton.com/careers.

Job: Quality

Region: North America – US/Puerto Rico
Organization: EPG CPD TAM

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No
Does this position offer relocation?: Relocation from within United States and / or Puerto Rico
Travel: Yes, 10 % of the Time

A little about us:
Eaton is a global technology leader in power management solutions. We make power operate more efficiently, effectively, safely & sustainably.

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