Reconciliation Specialist
Dublin , Ohio
October 17, 2017
Position Description

The Reconciliation performs daily reconciliation for bank accounts supporting both E-payment and Biller platforms.  Identifying exceptions and course of resolution at both summary and transaction level in the various reconciliations.

Job Responsibilities

  • Reconciles system activity to bank activity daily for multiple bill payment platforms
  • Operates as Liaison for internal departments and Fiserv Global Services
  • Researches and responds to exception inquiries
  • Maintains reconciliation with no exceptions greater than 10 days that an active resolution plan is not already in place for
  • Provides troubleshooting support as needed to various departments
  • Assists team with gathering data from various systems and software
  • Prepares and submits various weekly and monthly reports for management
  • Suggests recommendations for change in order to improve and support business activities
  • Performs all other duties as assigned

Job Requirements

  • 2 years Reconciliation experience
  • Strong proficiency  with Microsoft Office Suite especially Excel; Basic VB knowledge preferred
  • Proficiency in SQL (or similar); sufficient skill to create queries from scratch, and the desire to quickly deepen expertise as needed through self-directed practice and study
  • Strong analytical & troubleshooting skills with the proven ability to handle multiple assignments concurrently.
  • Ability to recognize and interpret meaningful trends and make recommendations for improvement
  • Excellent writing, editing, communication, organizational, and decision making skills
  • Must enjoy working with people and technology

High School Education or equivalent

  • General office environment
  • Stressful situations may occasionally occur
  • No special physical requirement

Additional Responsibilities and Requirements

Must consider the customer and business impact in all decisions; carry accountability for working to a defined plan, meeting commitments as scheduled, and achieving high customer satisfaction; improve procedures and practices on an ongoing basis; keep other team members and management fully informed of progress, emerging issues, and corrective actions; and escalate appropriately when the situation demands. Must be able to develop cross functional relationships, project presentations, documentation, and communication to supervisor.

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