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Regional Business Relationship Manager
Location:
Chandler , Arizona
Posted:
October 24, 2017
Reference:
5355747-1
Job Description

At Wells Fargo, our vision is to satisfy our customers’ financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers. You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.

The Regional Banking Relationship Management (RBRM) teams work in a centralized environment and provide customer relationship management through convenience channels such as phone and email.

Effectively on boards, manages and grows profitable account relationships with less complex business customers that have annual gross sales up to $5MM. Ensures the overall success & growth of an assigned portfolio by deepening relationships of existing customers and managing risk. Continually partners with existing customers in order to fully understand their businesses, objectives, strategies, and challenges. Proactively assesses their financial needs for the purpose of formulating a business plan and delivering an effective variety of financial products and services in order to help the customer succeed financially. Understands, supports, and may perform effective financial analysis in the areas of credit, cash flow, and collateral. Effectively partners with other Bankers and lines of business to deliver the full complement of Wells Fargo products and services. May structure and complete straight forward secured and unsecured business loans with an aggregate exposure of up to $1MM.

This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates.

Required Qualifications

  • 2+ years of experience in one or a combination of the following: retail banking, business banking or credit-related experience

Desired Qualifications

  • Experience building and maintaining effective relationships with customers and internal partners
  • Accounting or finance experience
  • Customer service focus with the ability to actively listen, elicit information, comprehend customer issues/needs, and recommend solutions
  • Strong prospecting, negotiation, and influencing skills
  • Ability to work effectively in a team environment
  • Excellent verbal, written, and interpersonal communication skills
  • Basic Microsoft Office skills
  • Strong telephone etiquette skills
  • Knowledge and understanding of business banking: credit
  • Knowledge and understanding of business banking: products and services
  • Strong customer relationship management skills
  • Customer relationship management experience

Job Expectations

  • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

Street Address

AZ-Chandler: 2700 S Price Rd - Chandler, AZ

Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


A little about us:
Wells Fargo is committed to hiring and retaining active military personnel and veterans. Our goal is to employ 20,000 veterans by 2020.

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