The Regional Training Officer (RTO) plays a critical role in developing the Financial Advisor Associates (FAA) and driving their overall performance. This position partners with the FAA Development Team by overseeing all substantive aspects of the FAA training program within the Region. This includes the learning activities as outlined by the Associate, Branch Manager, and Coach playbooks, and acting as a resource to the Branch Manager. The RTO reports into the Head of FAA Development and the Regional COO to fully execute the regional training goals.
• Attend Instructor Led Training events for Associates. The RTOs will help facilitate these events, deliver learning modules and help Associates practice the critical skills.
• Licensing: maximize pass rates by monitoring practice exam scores and providing additional resources to trainees as needed.
• Deliver local training events focused on business planning, product knowledge, client discovery/delivery meetings to help FAAs conduct business and earn clients.
• Provide best practices to managers for executing training in their offices.
• Oversee, monitor & provide best practices for FAA Coaches.
• Pre-Production Assessment (PPA): oversee final evaluation of FAA readiness before launching the associates into production.
• Pilot programs: oversee local execution and effectiveness (E.g., WAA).
• Teaming: identify productive teaming relationships; coach them through constructive planning exercises to maximize probability of success.
• Strategic Partnering: ongoing identification of high-quality leads where an FAA would benefit from strategically partnering with another FA (inside and outside the Region).
• Business Development: monitor and evaluate FAA pipelines; provide ongoing coaching.
• Assist in the development and execution of diversity focused educational and professional development programs.
• Implement initiatives meant to improve diversity associate mentorships and retention plans
• Serve as a resource to Branch Managers and coaches in their region, helping with issues. ranging from product knowledge, training, compensation, and performance management.
• Minimum 3 years proven success as a Financial Advisor
• Demonstrated strong leadership and management skills.
• Strong interpersonal skills, with ability to foster strong relationships among the team, with Associates, and with Field Management.
• Strong presentation skills relative to preparing and presenting at all development-related learning sessions.
• Excellent coaching skills, especially relative to receiving coaching for personal development.
• Ability to interact effectively at all levels of the organization.
• Proficient job knowledge.
• Strong project management skills, able to effectively plan and execute learning strategies.
• Exemplary verbal and written communication skills.
• Act with the highest ethical standards.
• Formal development of managing skills, coaching skills, presentation/training skills, and product knowledge.
• Develop Network of Corporate and Field contacts.
• Better understanding of Corporate procedures.
• Better understanding of Senior Management duties/responsibilities.
• Ability to provide value to all levels of field management (Division Directors, Regional Directors, Complex Managers, Complex Business Development Managers, etc.).
• Ability to assist Branch Manager in broad spectrum of areas including Selection, Coaching Program, PPA and Performance Development Meetings.
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