Equal Opportunity Employer/Disability/Veterans
National/Alamo Car Rental are looking for experienced sales professionals for Houston Hobby Airport. Our rental sales agent earns an hourly rate + commission compensation. Average annual compensation 45,000 annually. If you have experience with incentive or commission based sales, this is a great opportunity for you!
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental) using the company approved sales and service techniques. This person will also facilitate the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Lastly, they perform all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
Our Rental Sales Agent position is a Full time, working 40 hours/week.
Applicants must be able to work one of the following schedules:
- Morning: Sunday Off, Monday 8a-4p, Tuesday 7a-3p, Wednesday Off, Thursday 7a-3p, Friday 7a-3p, Saturday 7a-3p
- Mid:Sunday 9a-7p, Monday Off, Tuesday 12p-10p, Wednesday Off, Thursday 10a-8p, Friday 9a-7p, Saturday Off
- Evening: Sunday Off, Tuesday, Off, Wednesday 3p-1a, Thursday 3p-1a, Friday 3p-1a, Saturday 3p-1a
Use company approved sales and service techniques when determining customer needs
Offer optional products to meet customer wants and needs.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Review all charges at the time of vehicle return.
Prepare the Rental Agreement Folder with all required information.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving all customer service issues.
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 2 years of commission or incentive based sales experience
Must have a valid driver's license for at least 12 months with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
- Must be able to accept $9.00 hourly wage, for hours worked between 10pm-1am a shift differential of additional $1.25/hour will be provided.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
A little about us:
Integrity. Responsibility. Team spirit. At Enterprise, we were founded on the same values that defined your military career.