Reprographics Operator*

The core role of the Reprographics/Binding Associate is to support the various services of the account, which include reprographics, and binding services.

 

  • Fulfilment of document scanning requests
  • Fulfilment of B/W and color print requests
  • Punches and binds printed materials
  • CD/DVD duplication
  • Creation of custom labels for binders, tabs, file folders, CDs
  • Additional tasks as required (data conversions, bookmarking, indexing, labelling, etc.)
  • Communicate on a timely basis with clients on job status or deadline issues
  • Accurately log all job request data in appropriate logs or into web-based production system
  • Ensure accurate and timely completion of production assignments
  • Quality check every job to ensure client requested specifications were followed prior to delivery
  • Performs key ops procedures on office reprographics equipment
  • Troubleshoots problems with reprographics equipment and places service calls as required
  • Build relationships with end users; manage their perception and expectations by frequently communicating with clients, solving problems, promoting a sense of urgency and following up
  • Work on special projects or other assignments as designated by site management
  • Perform other duties as needed including coverage for other business service functions at the site
  • Maintains inventories of binding supplies
  • Responsible for the placement and management of equipment service calls

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