Research Director, Endpoint Protection, Detection and Response, NA Flexible Location,Gartner Research

  • Company: Gartner
  • Location: Stamford, Connecticut
  • Posted: December 06, 2017
  • Reference ID: 00016846
We write great research and excite our clients every day - on the phone, on stage or face-to-face. Cyber security and digital business create a tremendous demand for research and advice – and we are looking for individuals who will help us help our clients.

A Research Director for Endpoint Protection, Detection and Response will advise clients on how to select and deploy technology that secures information processes at the workplace, with a particular focus on supporting business objectives. The role divides time among the following responsibilities: client inquiry (including research to answer inquiries), publishing research (text and presentations), in-the-field sales and client support, and administration. Exceptional writing, analytic, public speaking, and social skills are required.

A Research Director in the Digital Workplace Security team will apply in-depth knowledge of endpoint protection technologies, vendors, and deployment best practices. There will be a focus on providing advice to clients on evaluation, selection, and deployment for the following technologies:
  • Endpoint protection platforms
  • Endpoint forensics, detection and response technology
  • Application Control
  • Anti-virus/anti-malware, container technologies, host-based intrusion and detection
  • Behavior-based analytics and machine learning
  • Knowledge and understanding of the Data Loss Prevention, Encryption, Mobile Device Management, Cloud Security markets and other ‘near-neighbor’ technologies and markets is also a plus.

In your new role, you will:
  • Perform research by reading, networking with clients, industry contacts, vendors and analysts, and by evaluating and analyzing information.
  • Create specified written research in fulfilment of Gartner's commitment to clients (at least 8 documents per year, a couple of pages each, targeting IT leaders).
  • Respond to 300-400 client inquiries per year, providing individualized advice to IT user clients (CIOs, CISOs, security managers) or vendor clients (product development and marketing).
  • Present at 4-5 Gartner conferences per year as an industry expert.
  • Provide sales support by speaking to prospective and existing clients by telephone and through face-to-face sales calls.
  • Take press calls relevant to research expertise areas to promote the Gartner brand.


Job Requirements:

  • Strong communications skills (verbal and written), including the ability to explain complex concepts both concisely and simply.
  • 6-10 years’ work experience in relevant corporate or professional service organization, solving user problems in IT security.
  • Ideal candidates will have experience managing an endpoint protection deployment for a large enterprise, or product development or management for a vendor.
  • Understanding of how these technologies and practices are developing and to help clients with their vendor selection process - and assist vendors in overall market positioning
  • Basic understanding of market research, data collection and analysis.
  • A good understanding of Windows OS and other endpoint operating systems
  • Bachelor's degree in related field.


Job ID 00016846

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