Residential Mortgage Business Initiatives - Strategy & Execution
New York , New York
October 18, 2017
Morgan Stanley Home Loans has centralized its operations and is expanding its retail Mortgage Lending Division. We are looking for the best of the best to provide premier mortgage services to our clients. As part of Morgan Stanley Wealth Management, we have a partnership with Morgan Stanley's retail brokerage network that provides a limitless proprietary source of inbound business.

The Vice President - Strategy and Execution candidate will be a member of our Home Loans Oversight and Control team. The candidate will be responsible for supporting the Executive Director in his or her role representing Home Loans Group and acting as the central point of contact with our partners including Technology, Legal, Compliance, Operational Risk, Financial Control Group, Operations as well as, Home Loans management for Mandatory Change the Bank (MCTB) portfolio. It is important that this individual be knowledgeable with the Wealth Management platform and end to end mortgage origination and servicing process. The business scope of these activities covers the client lead process utilizing subsidiary applications and digital platform through processing, underwriting, closing/funding, servicing and other downstream processing. This role is under the supervision of the Executive Director - Strategy and Execution.

The ideal candidate has experience designing and implementing mandated initiatives while collaborating with functional partners.

Primary Responsibilities :

• Support the Executive Director with MCTB and strategic initiatives within Home Loans
• Lead multiple MCTB projects and strategic initiatives within Home Loans
• Work with Workstream owners to confirm business requirements
• Work with Technology to define and confirm business requirements
• Facilitate meetings with business partners and Workstream leads for assigned MCTB strategic initiative projects
• Create Business Requirement documents for assigned MCTB and strategic initiative projects
• Review SRS to confirm business requirements were adequately captured
• Collaborate with Bank PMO to identify steakholders, maintain program status and timeline, and report milestones
• Effectively manage assigned MCTB and strategic initiative projects within the Home Loans portfolio
• Write and/or evaluate test scripts for UAT
• Coordinate with Technology and Workleads for system updates
• Coordinate UAT with business owners
• Manage testing for system updates (may be nights and/or weekends)
• Track and confirm appropriate supervision of UAT and production deployment
• Maintain ALM to properly document application changes
• Maintain SharePoint Change Requests inventory to ensure proper documentation and approvals are obtained
• Maintain regular routines with Technology to stay in sync with regards to any MCTB or RTB implementations
• Prepare and provide status updates to Executive Director for all assignments
• Ensure Compliance and Operations Risk approves changes to confirm regulatory compliance
• Manage the publication and communication process for MCTB and other initiatives
• Lead Home Loans with recommendations and performance excellence initiatives
• Support Home Loans employees with questions about ELC and other applications
• Ensure firm policies and procedures are followed for change management
• Perform other project tasks as directed by the Executive Director
• Limited travel

Preferred Experience :

• Three to Five years of PMO experience on large projects
• Experience with Systems Development Life-Cycle (SDLC) methodology
• Experience in writing Business Requirement Documents
• Must have the ability to build consensus across teams
• Successful management of projects and teams
• Working knowledge of Loan Origination Systems (LOS)
• Deep Mortgage Industry knowledge (preferred)
• Experience working with cross-functional teams
• Must have excellent teamwork orientation and the ability to work independently in a fast moving environment
• College degree required, advance degree a plus
• Private Bank experience (preferred)
• Strong Computer skills a must; familiar with how to navigate SharePoint and a Microsoft Windows environment and have a basic working knowledge of Microsoft Office software

Skills :

• Ability to build and maintain strong relationships with business users and technology partners
• Ability to create clear and concise communications using strong analytic and writing skills
• Ability to create executive summaries, issues/risks summaries, and project plans/gantt charts
• Ability to create presentations for business users, technology developers and/or senior management that summarizes complex business processes, pain points and/or solutions as well as plans to improve
• Confident, proactive, and independent self-starter
• Proven track record of great teamwork and ability to work across organizational boundaries
• Adept at working in a fast-paced, high-energy level environment
• Strong analytical capabilities and problem solving
• Must be able to effectively communicate in both business and technical contexts
• Strong organizational skills
• Ability to intelligently forward plan and prioritize for deadlines
• Ability to multi-task and work under tight timelines
• Solid follow-up and follow through
• Excellent attention to detail
• Ability to navigate the Loan Origination System (LOS)

A little about us:
Since its founding in 1935, Morgan Stanley and its people have helped redefine the meaning of financial services.

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