As a Senior Resource Planning Coordinator, you will support a variety of Resource Planning functions for the Coverage Determinates and Appeals (CD&A) department to ensure appropriate staffing. This position promotes a positive work environment, performs as a team member, and initiates suggestions to improve processes and protocols related to workforce management.
Additional responsibilities of the Senior Resource Planning Coordinator include:
- Assisting with forecasting and scheduling
- Managing activities within a multi-skill and multi-site environment
- Assisting in determining appropriate staffing levels and adjustment recommendations to meet service levels
- Real time monitoring of call stats
This role may require second shift and/or weekend coverage
A little about us: