Retail Lending Technology: Application Infrastructure Project Support - Systems Support Consultant 6

Job Description

Retail Lending Technology (RLT) Production Management team provides infrastructure, platform and production support for Lines of Business (LOBs): Retailer, Credit Card, Direct Auto, Home Equity, Personal Lines and Loans and Wealth Management. RLT Application Infrastructure project team within the RLT Production Management team provides centralized project review support, application monitoring support, Business Continuity Plan support, Remedy and Incident Process Coordinator PAC 2000 Support.

This position requires highest level of technical skills to identify, create and execute non-functional requirements (requirements that are not explicitly specified by the business but needed to establish the Production Support Process for business requirements).

Possess highest level of technical skills within Retail Lending Technology Project Support group to assess and evaluate Infrastructure, Monitoring and Alerting, Production Support Process

Ability to lead and oversee creation of production support processes for applications hosted in various platforms supporting several lines of business

Deep understanding and or working knowledge on various platforms, infrastructure components like F5, firewall etc, SDLC/ALM, Agile etc.

Required Qualifications

  • 7+ years of systems support analysis experience

Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • Process documentation experience
  • Knowledge and understanding of risk assessments documentation development
  • Knowledge and understanding of technical documentation
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change
  • Knowledge and understanding of application monitoring using tools such as Introscope
  • 10+ years of computer imaging experience
  • 3+ years of BPM development experience
  • 10+ years of media relations experience
  • Experience managing complex projects in a large enterprise environment
  • Ability to interact effectively and confidently with senior management

Other Desired Qualifications
  • Experinceing developing and driving application support task related to projects with the internal teams using SDLC
  • Experience with management of large scale project infrastructure application support intitiatives.
  • Expereince with a wide variety of technical disciplines. Windows Server, Unix, Tomcat, Web Sphere, Web Logic, Java, NDM, DTS. Also an understanding of F5, DMZ, Firewall and IBM MQ.
  • Strong understanding of the Consumer Finance (Retail Lending) Business and processes.
  • Broad Consumer Lending business and technical knowledge-working experience in both Consumer Finance Business and Technical arenas
Street Address

CA-Concord: 1755 Grant Street - Concord, CA
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
SD-Sioux Falls: 3201 N 4th Ave - Sioux Falls, SD
IA-Des Moines: 800 Walnut St - Des Moines, IA
OR-Beaverton: 18700 Nw Walker Rd - Beaverton, OR
NC-Charlotte: 401 S Tryon St - Charlotte, NC


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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