Retail Partner Store Specialist - Queens, NY

  • Company: Microsoft
  • Location: New York, United States
  • Posted: November 07, 2017
  • Reference ID: 1079615
Location: Queens, NY

Do you have a passion for using Microsoft technology to empower consumers through the use of incredible and transformative products? The U.S. Retail Sales and Marketing Team is looking for Microsoft Windows Store Specialist to promote the extraordinary Microsoft ecosystem within Microsoft Windows Stores located in Best Buy. We’re looking for high energy people who thrive on delivering the best customer experience possible. Warm and casual, yet knowledgeable and current, we live to delight our customers every time they visit.

The Microsoft Windows Store Specialists are individuals who love to interact with people to revolutionize the Microsoft brand at Best Buy. We’re looking for someone who has fanaticism for Microsoft technologies and the ability to convert retail employees and customers into fanatical brand advocates of the Microsoft ecosystem. You will have to be someone who loves to influence, shape and design outcomes to help Microsoft compete and win! Microsoft will discover potential you didn’t know you had, push your limits, and inspire you to make a real impact on the industry and the world!

As the Microsoft Windows Store Specialist, you will:
•Wear many hats and serve as a trainer, educator, event specialist and product expert to both customers and employees at our #1 worldwide retail partner.
•Support partner store employees and customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
•Maintain expert level product knowledge in all Microsoft retail consumer products, devices, and services.
•Build collaborative internal and external partnerships in the development of the necessary tools and program offerings that will lead to long-term mutual partner outcomes.
•Maintain Microsoft merchandising standards in accordance with Microsoft brand guidelines.
•Provide store level insights to Channel, Sales, and Category teams influence marketing and sales programs and strategies.
•Assisting Microsoft Experts/Consultants in side-by-side sales interaction, as well as individualized consumer sales in multiple locations.

Basic Qualifications:
•3+ years of retail sales, training, or selling experience

Experience Preferred:
•College degree
•Detail-oriented with excellent written and verbal communication skills
•Ability to Influence without Authority
•Superior customer service/people rapport building skills, both 1:1 and in a group environment

At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, our efforts to understand, value, and incorporate differences become increasingly important. Come explore diversity at Microsoft!

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

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