***This positions is at our Mall of America location.
With a rich understanding of Verizon technology and services, you will leverage this knowledge and expertise to:
- Inspire and excite customers about how our solutions can impact their lives
- Analyze customer needs and present value-added solutions
- Identify unique and creative solutions tailored to customers’ lifestyles
- Ensure that our customers leave our stores with the best solutions for their needs
- Deliver high energy, interactive product set-up and coaching experiences to customers
- Provide our customers with a basic understanding of the functionality of the products and accessories they purchase so that they can immediately enjoy their new solutions
- Contribute to the shared success of a team-based sales environment
- Read and adapt to customer reactions in the store
- Attend both formal and informal training to better understand our retail store operations and keep up with company, market, and industry trends
- Support daily business operations, including processing customer transactions and auditing cash receipts daily
As a Verizon Solutions Specialist in a Verizon Destination Store, you will play an invaluable role in creating the ultimate in-store customer experience.
Embodying the hallmarks of our distinctive Destination Stores—energy, excitement and teamwork—you will use your superior sales expertise, customer service skills, and passion for Verizon technology to deliver solutions that exceed expectations. That means engaging with customers, encouraging them to explore and interact with our innovative products, and educating them about how our technologies can meet their needs and improve their lives. Your work as a Solutions Specialist will be integral to growing our existing customer base and building long-term relationships.
We believe in the power of technology to solve just about anything. That is why we have created our flagship Destination Store—the ultimate showcase of our innovations, complete with our hottest technologies and Interactive Smart Zones that allow our customers to experience that power, first-hand.
When you join Verizon, you will find a sales team determined to change the world and empower our customers to do the same. You will tackle challenges that will continually spark your intellect, fuel your passion and drive your professional growth. And we will provide you with robust training opportunities and outstanding benefits that support you to realize your goals.
Join us, and create an inspiring career with the company that meets every day with one question: "What do we want to build next?"
Are you a good fit for the Solutions Specialist role? A 2-year degree, or at least 1 year of relevant sales experience, is required for this position. This position also requires flexible schedule availability (including evenings and weekends).
A four-year degree, 1+ years of experience with solutions-based selling in a commissions-based sales environment, and a demonstrated ability to drive sales results are strongly preferred.
Additionally, the following skills and attributes will be integral to your success:
- Excellent communication skills
- Outstanding solutions-based sales skills
- Exceptional relationship-building skills
- Passionate about technology
- Ability to excel in a fast-paced, dynamic environment
- Motivated to learn
- Professionalism and poise
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.