Director of Clinical Services
At Grace Hospice, our mission is for each employee to treat every patient as their own treasured loved one, providing care that affords a quality of life that outweighs quantity of days, and supports caregivers as their hearts find healing.
Our program ensures that our patients will spend the final days of their journey in comfort and with dignity. If you are caring, compassionate, and have a true desire to help others, becoming a member of the Grace Hospice team may be the perfect opportunity for you.
Some of the benefits and advantages of working with Grace Hospice Include:
- Grace Hospice is CHAP accredited and we are Members of the National Hospice and Palliative Care Organization.
- We invest in our employees' career development and growth.
- Comprehensive orientation programs for new hires
- Leadership Academy meetings held off-site regularly for continuous development of our site leadership team members (Office Manager, CS, DCS, and Administrator).
- We offer FREE Unlimited CEU's for our Nurses and Social workers; additional education courses are available to all disciplines!
- Grace offers advancement opportunities.
- Grace Hospice has 27 locations across the U.S. and we are growing! This growth creates additional advancement opportunities for strong performers.
- We provide an innovative healthcare environment offering a clinical ladder.
- Grace is founded firmly on five pillars of excellence: People, Service, Quality, Finance, and Growth.
- Our environment offers collaboration and provides tools and programs to enhance our team's ability to provide excellent care.
- Our point-of-care system is state of the art: HomeCare HomeBase.
- Employees have access to referring physicians and other professional resources on a daily basis.
- Inter-disciplinary Team conferences are held regularly to discuss and optimize patient care.
- Our 'Meaningful Memories' program is in development to provide exceptional patient experiences.
The Director of Clinical Services
is a qualified professional and is an employee of the Agency. The Director of Clinical Services may also be the Administrator. The Director of Clinical Services participates in all activities related to the professional services provided, including establishing criteria on qualifications and assignment of personnel. The Director of Clinical Services, or their alternate who is similarly qualified, must be available at all times during operating hours of the Agency. ESSENTIAL DUTIES AND RESPONSIBILITIES
REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE
- Participates in the development of administrative policies and procedures relating to the Agency.
- Directs implementation of approved work methods and procedures that reflect elements essential to rendering high quality care. (Ensures that the professional standards of community nursing practice are maintained by all nurses providing care.)
- Reviews and evaluates existing clinical policies and practices to determine if current methods provide the means for professional staff to carry out their responsibilities and achieve projected goals.
- Participates in the review, analysis, and appraisal of the effectiveness of the total Agency program
- Interprets and transmits policies of the Governing Body to the professional staff in order to insure compliance with policies.
- Maintains on-going liaison among Governing Body and the IDG Committee.
- Supervises job classifications and job descriptions of professional personnel.
- Participates in formulating salary structures for professional personnel, in accordance with community/organizational salary ranges.
- Selects and maintains a qualified, well-organized staff to provide care for the needs of the patients. Is accountable for all RN's, LPN's, and Hospice Aides.
- Establishes staffing patterns, which reflect the quality and quantity of various professional personnel necessary to plan, provide, and supervise the care rendered to patients and families.
- Establishes methods for coordination of care by all disciplines.
- Gives leadership in promoting and maintaining standards for giving good quality care by all members of the patient care team.
- Supervises and teaches in order to improve practice within the Agency.
- Assures compliance with local, state, and federal regulations.
- Consults with the Medical Director in matters relating to patient care services.
- Periodically reviews policies relevant to patient care with Medical Director and/or Administrator.
- Promotes staff development by:
- Utilizing capabilities of nursing and paramedical personnel in the development of orientation and staff education programs.
- Recognizing leadership potential and offering opportunities for leadership training and development.
- Encouraging and assisting personnel to continue self-improvement through formal education, educational meetings, and active participation in professional and related organizations.
- Provides opportunities for involvement in the research process by:
- Promoting in the staff a scientific approach to problem solving.
- Using study and research methods to improve patient care.
- Providing opportunities to participate in studies or research both within the Agency and in activities in the community.
- Participating in and promoting cooperation between educational institutes and community agencies to arrange educational experience for students.
- Provides for continuing evaluation of the program by:
- Evaluating service policies and functions, and recommending proposals for changes, study, or problems, which affect the Agency.
- Evaluating the performance of the individuals in the program in relation to the established standards and the individual's professional development.
- Evaluating own job performance and utilization of resources in planning for professional growth.
- Evaluating the total service program in relation to Agency goals and community needs.
- Serving as a member of the Utilization Review and Performance Improvement) Committees.
- Serves as a member of the IDG Committee.
- Participates in local organizations and activities relative to the health professions and community health services.
- Participates in State and national organizations, meetings, seminars, workshops, and activities relating to the health professions and health care services.
- Supervises employee health program.
- Ensures the client's plan of care is executed as written.
- Ensures a reassessment of a client's needs is performed by the appropriate healthcare professional:
- When there is a significant health status change in the client's condition;
- At the physician's request; or
- After hospitalization;
- Be available to the agency at all times in person or by telephone
- Participate in activities relevant to services furnished, including the development of qualifications and assignment of agency personnel;
- Ensure that a client's plan of care or care plan is executed as written.
- A supervising nurse may also be the Administrator of the agency if the supervising nurse meets the qualifications and conditions of an Administrator.
- Performs duties as needed.
- Is currently a Registered Nurse licensed in the state of practice or in accordance with the Board of Nurse Examiners rules for Nurse Licensure Compact (NLC), and
- Has one (1) year of supervisory and/or administrative experience.
- Demonstrates organizational and leadership abilities.
- Demonstrates a broad base knowledge of community health nursing and competent clinical skills.
- Be available at all times, either in person or telephonically.
A little about us:
Our mission is to provide high quality, compassionate and cost-effective care to our patients through clinical leadership, outcomes management and maintaining an ethical workplace.