I am looking for someone that has an accounting background and is now doing software support, or a software consulting experience.
They are currently seeking a Sage 100 Support Analyst (Help Desk) to expedite support for our clients.
The ideal candidate should have hands-on experience using Sage 100 ERP (MAS 90/200) Accounting and Distribution modules.
• Problem solver with strong communication and people skills
• Strong customer service background
• Excellent oral, written, and interpersonal communicator (English/Spanish a plus)
• Detailed-orientated candidate, proficient at resolving customer issues in a professional manner
• Multi-tasker who handles multiple activities and operates well in difficult situations
• Worker who thrives in a team environment and has excellent follow-up and communication skills
• Provide technical support for clients' Sage 100 ERP software
• Analyze issues to isolate specific problematic component(s)
• Provide testing and documentation for our custom solutions
• Solve problems and make decisions at the strategic and tactical levels
• Provide ongoing support services to existing clients
For direct contact, please submit resume to firstname.lastname@example.org
A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.