Sales Strategy & Operations Lead

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you can be proud to be a part of.

Sales Strategy & Operations Lead

This position sits on the North America eBay display ads leadership team, responsible for developing product line forecasting, resource productivity analysis, and partnering with cross functional groups to ensure system utilization, pricing utilization with a business growth mindset.The right candidate will be an analytical and strategic thinker with ten years of progressive growth working within sales organizations in the following capacities: strategy, operations and/or analyst.  They must demonstrate an ability to drive action and results through the use of data; and ideally have a passion for finding insights that drive recommendations and decisions to ensure sales is focused on the right accounts, packaging/pricing and rewarding the right behaviors.  This role will partner with a variety of cross functional groups within the advertising organization (Sales & Customer Operations) as well as across the core business (Legal, Finance, Analytics, Verticals & B2C) to enable knowledge sharing and transparency on the business.  This role reports to the Sr. Director, Sales & Marketing.  

Responsibilities Include:

  • Responsible for building forecasting models by product line, sales analysis, sales incentive planning and business health monitoring.
  • Proactively identify opportunities for sales process improvement. Work closely with sales & customer operations to inspect existing sales process quality and prioritize opportunities for improvement which includes understanding process bottlenecks and inconsistencies.
  • Develop and maintain sales resource productivity dashboards; vertical, product line and overall.
  • Lead internal communication briefings across Sales & Marketing to ensure business is tracking to its goals and providing appropriate updates/communications to all stakeholders.
  • Run operational reporting cadence for Sales including weekly and monthly meetings on business health metrics and revenue forecasting. 
  • Partner with Finance, Marketing, Customer Operations among other groups to understand business and implement improvements.


  • Candidate will have a minimum of 10+ years of experience in sales organizations within analyst, strategy and/or operations roles; experience in a digital advertising and/or retail/commerce company a plus.  
  • Strong analytical skillset; candidate must be able to communicate strategically and efficiently, through the use of data to drive not only insights but strong recommendations.
  • Strong organizational and interpersonal skills, to work effectively across functions in a collaborative manner.
  • Proven track record and strong references to support previous work success.
  • BA/BS degree required, advanced degree a plus.   
  • Preferred location is eBay’s near SF office in Brisbane; San Jose or New York offices a possibility.

Culture, culture, culture – no prima donna, diva or “politically driven” candidates – we foster a collaborative, healthy, team, performance, accountability and ownership driven environment.

About eBay Advertising

eBay Advertising is a division of eBay, which represents a suite of marketing solutions that enable brands to take control of their experience on the eBay platform.  The solution set includes retail performance lead generation products, high impact display integrations and shopper marketing solutions that incorporate share of voice and sales attribution products.  A leader in ecommerce advertising, eBay Advertising aims to be the leading ecommerce marketing platform for brands globally. 

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