At 3M, we apply science in collaborative ways to improve lives daily. With $30 billion in sales, our 90,000 employees connect with customers all around the world.
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas.
Here, you can apply your talent in bold ways that matter.Job Description:3M is seeking a Sales Services Analyst for the Consumer Business Group (CBG) Costco Key Account team located in Maplewood, MN. At 3M, you can apply your talent in bold ways that matter. Here, you go.Primary Responsibilities include but are not limited to the following:
- Provide outstanding customer relations with our key account, Costco Wholesale, through accurate order management, delivery tracking and response to customer order inquiries in a timely manner.
- Serve as a liaison to sales, supply chain and customer contacts.
- Implement and maintain excellent working relationships with internal team and customer contacts.
- Efficient use of 3M systems required to support order tracking, demand forecasting and sales data.
- Strong, proactive communication with 3M team and customer contacts to identify gaps and improvement opportunity in process and recommended solutions.
- Analyze and track demand forecasts and support alignment with sales plans.
- Understand and improve business results with proactive analysis of data, identification of opportunities and recommended actions.
- Bachelor's degree or higher from an accredited institution
- Minimum of two (2) years of experience in domestic customer service
- Experience with Microsoft Office Suite
- Strong aptitude in 3M legacy systems such as BOXI, COMS and GGSM
- Ability to work on multiple projects with tight timelines
- Demonstrated leadership
- Excellent communication skills, highly organized, self-motivated and works well in a team
May include up to 5% travelRelocation:
Is not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Learn more about 3M's creative solutions to the world's problems at www.3M.com or on Twitter @3M or @3MNewsroom.
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A little about us:
Innovation is a way of life at 3M. We solve problems by applying creativity, team work and ingenuity to improve life for millions of people worldwide.