Serves as the store expert on live nursery by providing detailed product information to both customers and peers. Includes overseeing Live Nursery receipts and counts, maintaining plant groups as listed in regional plans, following watering plan and Live Nursery Business rules to meet market needs, and adjusting staged orders. Also conduct sales activities and build relationships with customers including promoting and recommending products, plans, or installation services that match customer needs, informing customers on pricing, options, or status on pending orders, and keeping shelves stocked and correctly displayed to support sales.
Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
High school diploma or equivalent.
1 year external experience in customer facing sales OR 6 months Lowe's retail experience.
1 year live nursery or horticulture experience.
1 year experience identifying and selling products based upon customer needs or plans.
2 years experience in providing customer service including providing guidance, resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans.
2 years experience managing live goods inventory.
Professional Certification related to Live Nursery or Horticulture.
3 years live nursery or horticulture experience.
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
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