OfficeTeam is currently partnered with a company in Sunnyvale that is searching for a sales assistant/order admin to join their team! This is a long term opportunity and is perfect for someone who has experience supporting a sales team. Sales Assistant/Order Admin Responsibilities: · Answer incoming telephone calls, communicating with caller in a professional manner; direct calls to team member(s) as needed · Handle communications with customers and their representatives, including national accounts, building owners, mechanical contractors, consulting engineers, other trades including field support staff · Enter job orders with high level of detail and track ordering/delivering process from start to finish · Coordinate delivery of equipment, verify shipping dates, confirm the client preparedness to receive product, sync estimated ship dates with contractors project schedule · Assist customers in resolving shipping issues encountered with factory orders; file claims when needed with attention to deadlines and other requirements for approval · Create manage hard-copy and electronic job folders as directed · Oversee credit requirements and work with internal credit department to obtain customer credit approval · Contact customers to pursue payment of invoices, clarifying billing discrepancies, and obtain accurate tax exemption documents · Create and send purchase orders to vendors; tracks shipments · Reconcile billings against customer purchase orders, sales allowances, credit memos, billing, adjustments, tax situations, etc. · Coordinate internally with other sales teams and other company departments including service, accounting, or BAS; gather needed data, complete internal forms or enter data to internal systems as required. · Print and organize hard copy project documents for internal review or distribution to others, as directed by sales team · Coordinate individual or mass emailing of documents or other electronic materials as needed · Maintain detailed records of customer information, sales, and requests · Maintain team filing systems (hard-copy and electronic) · Produce concise reports for project and industry specific documents · Conduct light research and analysis as directed · Coordinate, schedule, and organize meetings and travel for sales team.