Sales Support/Order Admin
Santa Clara , California
November 24, 2017

OfficeTeam is currently partnered with a company in Sunnyvale that is searching for a sales assistant/order admin to join their team! This is a long term opportunity and is perfect for someone who has experience supporting a sales team.   Sales Assistant/Order Admin Responsibilities:  · Answer incoming telephone calls, communicating with caller in a professional manner; direct calls to team member(s) as needed  · Handle communications with customers and their representatives, including national accounts, building owners, mechanical contractors, consulting engineers, other trades including field support staff  · Enter job orders with high level of detail and track ordering/delivering process from start to finish  · Coordinate delivery of equipment, verify shipping dates, confirm the client preparedness to receive product, sync estimated ship dates with contractors project schedule  · Assist customers in resolving shipping issues encountered with factory orders; file claims when needed with attention to deadlines and other requirements for approval  · Create manage hard-copy and electronic job folders as directed  · Oversee credit requirements and work with internal credit department to obtain customer credit approval  · Contact customers to pursue payment of invoices, clarifying billing discrepancies, and obtain accurate tax exemption documents  · Create and send purchase orders to vendors; tracks shipments  · Reconcile billings against customer purchase orders, sales allowances, credit memos, billing, adjustments, tax situations, etc.  · Coordinate internally with other sales teams and other company departments including service, accounting, or BAS; gather needed data, complete internal forms or enter data to internal systems as required.  · Print and organize hard copy project documents for internal review or distribution to others, as directed by sales team  · Coordinate individual or mass emailing of documents or other electronic materials as needed  · Maintain detailed records of customer information, sales, and requests  · Maintain team filing systems (hard-copy and electronic)  · Produce concise reports for project and industry specific documents  · Conduct light research and analysis as directed  · Coordinate, schedule, and organize meetings and travel for sales team.    If you or anyone you know is interested in this position please email with your most recent resume attached and the position title, "Sales Assistant/Order Admin", in the subject line

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Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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