Technical Trainer

  • Company: Johnson Controls
  • Location: Westford, Massachusetts
  • Posted: December 14, 2017
  • Reference ID: WD30040588335
Job Description

Johnson Controls designs, manufactures and markets intrusion and access video security products for a global security market for both commercial and residential markets. It has 2,000 employees who are located in R&D engineering, manufacturing and sales facilities in N. Ireland, UK, Italy, U.S., Canada, India and China. We have globally recognized brands and quality security products to protect people and property.

Job Summary

The Kantech Trainer is responsible to deliver (live or WEB) the technical training to integrators, sales team and users. In this function the Trainer must plan the training, create, maintain and adapting the training to the customer. A part of this role also includes the ability to do onsite commissioning, review bid specifications for customers and working on different customer applications.

Primary Job Responsibilities

Responsible for :
-Technical training to integrators, in s tallers, sales team and users.
-Creating, maintaining and adapting the training to customers.
- Maintaining the training database.
-Creating advance training modules for certified dealers
-Creating and Maintaining the WEB End user training modules
-Woking on different customer applications/projects
-On site commissioning
-Review Bids specifications for customers
-hattrix set-up and training the operators


- Increase Sales.
- Having dealers, distributors, installers trained on Kantech's software and hardware.
- Reduce the technical support calls.
- Conducting webinar if requested.
- Visibility of our products.
- Increasing our Kantech certified dealer base
-5 years of experience with access control, preferably with Kantech products.
-Ability to deliver training to a class and/or users
-Managing skill to plan, organize and deliver

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