SAP CRM Solution Lead IV - (B4)
Location:
Santa Clara , California
Posted:
May 17, 2017
Reference:
1700230
Required - Qualifications, Experience and Skills:

  • At least 8 to 10 years of SAP CRM Service consulting experience
  • Team member for at least two full life cycle SAP CS/SD and ONE CRM Service Implementation
  • Heavy hands-on experience with various CRM application areas including Interaction Center, RPA, Service Contracts, Service Orders.
  • Knowledge of ASAP methodology/SOLMAN & Exposure/knowledge to SAP's Best Practices
  • Interpersonal skills: strong presentation/ communication / facilitation/ leadership skills (oral and written). Comfortable working with senior executives.
  • Ability to work independently, guide clients, understand business processes and work cohesively with project / support team members. Experienced with strong consulting skills to lead stakeholders to the right solution.
  • Act both as a solution architect & team lead to provide innovative solutions in SAP CRM Service
  • Flexibility to work both in production support and change requests / implementations as needed
  • CRM Middleware knowledge /exposure is added plus.
  • Strong integration experience within CRM and also within other areas in SAP, especially spare parts logistics & finance Controlling integration


Expertise:

  • Hands on experience on latest releases: CRM 7.0
  • Extensive previous CRM Service configuration experience
  • Previous implementation experience with semi-conductor or capital equipment industries is a BIG PLUS.
  • Experience with both Service Contract & Service order processing, including downstream integration.
  • Prior Big 5 consulting experience
  • Certifications in SAP CRM Service
  • PMI certification (or similar Project Management certification) preferred

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

A little about us:
A global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.

Know someone who would be interested in this job? Share it with your network.