Seasonal Customer Assistance Representative

 

 

Looking for a great summer job? Come be a part of our ROCK STAR team here at Enterprise Rent-A-Car at the Portland International Airport in Summer 2018! We will have seasonal positions open for Customer Assistance Representatives. This is a great opportunity to gain experience working at our largest operation at the nation's top airport. You will provide high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting the branch and rental needs. You will gain knowledge through local training and hands-on experience to service customers in a fun and fast-paced environment! 

 

This position pays $13.00 per hour and offers approximately 40 hours per week. Additional performance-based bonus incentives are available as well! Parking is available onsite for employees. This is a seasonal position starting in May and/or June and running for 90-120 days. As we service the PDX airport, some weekend days and holidays are required. 

 

Sound like the job for you? Apply today! Here are the shifts we are looking to fill this summer:

 


Responsibilities:

  • Provide a high level of customer service by assisting customers and assessing their rental needs in person 
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • Sell optional protection products, upgrades, fuel options and other additional equipment
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance 
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


Qualifications:

 

    • Must be at least 18 years old
    • High school diploma or GED equivalent required; some college preferred
    • Requires at least 6 months sales experience within the past 5 years
    • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related event on driving record in the past 5 years (DUI, DWI, failed breath test, diversion agreement or similar)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

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