Seasonal Full Time Sr. Customer Assistance Representative Portland Airport
Location:
Portland , Oregon
Posted:
February 21, 2018
Reference:
224717

Equal Opportunity Employer/Disability/Veterans

 

 

 

Looking for summer employment? Come be a part of our great team this summer! We have positions open for Sr. Customer Assistance Representative (Sr. CAR). This is a great opportunity to gain experience working at our largest operation at the nation's top airport. You will provide high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting the branch and rental needs. You will gain knowledge through local training and hands-on experience to service customers in a fun and fast-paced environment! 

 

This position pays $12.00 per hour and offers approximately 40 hours per week. The worksite is at our Portland Aiport location. Parking is available for employees. This is a seasonal position starting in May and/or June and running for 90-120 days. 


Responsibilities:

    • Provide a high level of customer service by assisting customers and assessing their rental needs in person 
    • Meet and greet customers in a friendly and timely manner
    • Provide directions and general assistance
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • Sell optional protection products, upgrades, fuel options and other additional equipment
  • Assist to assess condition of rental upon return
  • Process returns, check-ins
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance 
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Qualifications:

 

    • Must be at least 18 years old
    • High school diploma or GED equivalent required; some college preferred
    • Requires at least 6 months sales experience within the past 5 years
    • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
    • No drug or alcohol related event on driving record in the past 5 years (DUI, DWI, failed breath test, diversion agreement or similar)
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • This position pays $12.00 per hour
  • Must be able to work 40 hours per week, including weekend shifts
  • Shifts vary, so we are looking for someone with very flexible hours  

A little about us:
Integrity. Responsibility. Team spirit. At Enterprise, we were founded on the same values that defined your military career.

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