Responsible for engineering activities that monitor, detect and alert on potential security threats and vulnerabilities to the company's telecommunications and signal processing hardware, software and electrical systems. Works closely with network engineering and technical operations staff as security threats and vulnerabilities are detected and coordinates the response to contain and mitigate the threat to Charter’s network. Coordinates the incident response process for network security operations and communicates event status to leadership.
MAJOR DUTIES AND RESPONSIBILTIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Monitors security dashboard alerts to identify and respond to security events.
Monitors and communicates threat intelligence from various resources that is relevant to Charter’s networks and systems.
Coordinates the implementation of security counter-measures with the appropriate organizations.
Performs vulnerability and configuration management scans and communicates results to system owners for remediation.
Participates in the response to cyber incidents by gathering data and artifacts relevant to the event.
Provides production support to security systems and tools used by Network Security Operations.
Ensures compliance with security standards, policies and procedures.
Adheres to industry specific local, state, and federal regulations, as applicable.
Skills/Abilities and Knowledge
Ability to read, write, speak and understand the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Position requires knowledge of network and system security vulnerabilities and exploits
Must understand what is required to prevent security exploits, how to detect security attacks and anomalies and how to respond to security incidents and intrusions
Basic knowledge of forensic methodologies and best practices to investigate intrusions, preserve evidence and coordinate a unified security response
Must have demonstrated experience in managing information security events and incidents
Demonstrated the ability to work across functional boundaries, build consensus and drive results
Must have good written and verbal communication skills and should have good presentation skills
Must be a problem solver, able to balance competing priorities, have a strong process orientation and be able to manage through complexity and rapid change
Bachelor's Degree in Computer Science or Information Systems or related field or equivalent experience
Related Work Experience Number of Years IT/network 2-3
Information security 2-3
Information security operations 1-2
Current security certifications, such as CISSP, CEH, and SANS GIAC. Firewall, Intrusion Detection Systems, and router engineering
Botnet and Denial of Service detection and remediation
Ethical hacking and penetration testing
Security Information and Event Management (SIEM)
24x7 Network operations support
May require some weekends and evening shift work
Minimal Travel Required
A little about us:
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.