Senior Account Executive - Senior Director, US Retail Merchants
San Francisco, California
January 31, 2017
Position Type:
Full Time
Business Development, Customer Service, Sales
Sr. Account Executive, US retail merchants, will report to the Head of US retail and retain overall responsibility for developing and growing relationships with a portfolio of large retail merchants. This position is responsible for selling Visa products and service offerings into targeted retail merchants and negotiating contractual arrangements. The position will work closely with internal and external partners to ensure appropriate communication flows and sustained business relationships.

Job Scope

This sales role has direct accountability for results and activities with retail merchants. The location is either New York City or San Francisco.

  • Develop and execute customized account plans to increase sales volume, market share and relevance within the retail portfolio
  • Create new sales and revenue generating opportunities as appropriate
  • Provide strategic value to customers including leveraging trends in customer industries/marketplaces to shape solutions and approaches
  • Develop strategies that position the business to shape and capitalize on emerging customer and market needs
  • Proactively identify and solve complex problems that impact the sales management and direction of the business
  • Expand existing relationships/partnerships through the selling of Visa products and services
  • Utilize a consultative sales approach that ensures that the client's business objectives are met and Visa supports the merchant's growth
  • Prepare proposals and negotiate contractual relationships with merchants for accepting and deploying Visa products and services
  • Continuously review client landscape and recommend, develop, and implement new and creative approaches to growing the Visa business
  • Collaborate with the product management team regarding new product development
  • Foster in-depth and productive relationships at all levels with the client and the Visa organization
  • Develop a strong understanding of the customer's business
  • Actively lead various ad-hoc internal projects as assigned
  • Typically requires a minimum of 15 years' business experience with related sales and management experience in the payments industry or similar experience in consulting
  • Bachelor's degree required; MBA preferred
  • Demonstrated experience with merchant clients
  • Strong industry knowledge of POS and eCommerce acceptance solutions
  • Strong knowledge of Operational and IT payment processing environments
  • Demonstrated track record of planning, managing and closing a large-scale, complex, competitive sales effort and negotiations
  • Proven ability to develop and implement strategic initiatives, policies and operational decisions for a major segment
  • Exceptional written and verbal communication skills with the ability to establish effective relationships with levels including executive management
  • Exceptional ability to manage & grow internal and external resources and cross functional relationships
  • Proven ability to negotiate business agreements and to enhance existing and develop new business partnerships
  • Demonstrated proficiency in managing & summarizing the financial indicators necessary to measures business performance including P&L responsibility and accurately forecasting major sources of cost, revenue and risk
  • Proficient in Microsoft Word, Excel, and PowerPoint
About Visa:

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere . This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do. CyberSource, a Visa company, has been and continues to be a pioneer within the e-Commerce Payment Management world. Our VisaNet network is capable of handling over 65,000 transaction messages per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks.

We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

"Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code."

A little about us:
As a global company at the forefront of the electronic payments industry, Visa is a dynamic organization.

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