Senior Administrative Assistant-Austin

  • Company: TEKsystems
  • Location: Austin, Texas
  • Posted: November 21, 2017
  • Reference ID: 2017-7167
Overview
Who are we? TEKsystems ® Inc. is a leading provider of strategic IT staffing and Global Services for 82% of the Fortune 500. Ranked #1 in the industry by IT Services Business Report since 2001. We are the nation's largest IT staffing firm. We leverage our core competencies to offer a wide array of IT services. As a division of our parent company, Allegis Group, TEKsystems ® has over 100 offices throughout the United States, Canada and Europe. A three billion dollar company, our best-in-class staffing and project delivery processes, coupled with the core values that guide our company culture, fuel our success.

Why us? TEKsystems ® offers great opportunities for advancement, personal and professional growth, and unlimited earning potential. IT markets are outperforming the rest of economy, and we are growing at a rapid pace. TEKsystems ® seeks professional individuals with competitive spirit, drive, team mentality, courage and commitment, who have demonstrated perseverance, and are looking to build a long term career in a sales driven environment. There is growth potential within the organization including a defined career path.

Scope of Position:
Reporting to the Executive Director, the Senior Administrative Assistant is responsible for providing the highest level of customer service, to internal and external customers by interacting with clients/customers via phone and in person. The Senior Administrative Assistant often makes the first impression on our customer, and therefore is required to maintain a high professional and personal standard of attitude, behavior and appearance.

Responsibilities

Essential Functions of the role:
  • The Senior Administrative Assistant is a proficient expert in sound operational processes to ensure superior administrative support.
  • Demonstrate proper phone etiquette by using appropriate script to answer and direct in-bound calls to appropriate individuals.
  • Establish total awareness/ company knowledge to ensure quality of customer service.
  • Educate Field Support, Sales, Recruiters and consultants on account requirements, compliance and processes.
  • Manage and maintain Vendor Management Systems; including Technical Professional training, hours and timecard collection and troubleshooting system issues as needed.
  • Auditing and reporting for leader:
  • Ad Hoc Reporting
  • Create spreadsheets to track spread/revenue growth and other metrics
  • Track account specific information for DNA (VMS, pre-employment paperwork, starts, compliance, time collection, etc...)
  • Schedule travel as needed for DNA (flight, car and hotel).
  • Assist DNA with monthly expense reports.
  • Create and maintain email distribution lists for specific accounts.
  • Create and maintain account manager contact sheets per account.
  • Provides routine administrative support to include composing and typing documents, create spreadsheets, send emails, filing, faxing, binding, etc.
  • Microsoft office: Outlook, Excel (pivot tables, conditional formatting, formatting, v-lookup/index, basic formulas: sum, count, average), PowerPoint, SharePoint
  • Travel required for 2 day training for company specific app.
  • The ability to be an independent solution based thinker, be highly resourceful, follow through and be highly proactive
  • The ability to build relationships remotely with all Corporate partners.
  • Positive mindset, attitude and approach, partnered with great effort are a requirement. Highly approachable and able to connect with partners quickly in a team culture rich environment.


Qualifications
Comprehensive Benefits Package:
Employees receive a competitive base salary, bonus potential, and an exceptional benefits package including a 401(k) company matched retirement savings plan, parental leave and vacation, personal and holiday pay.
  • Medical - BlueCross BlueShield Preferred Provider Organization (PPO) with a Health Savings Account (HSA)
  • Dental - MetLife
  • Vision - Vision Service Plan (VSP)
  • Insurance - Life and Accidental Death & Dismemberment (AD&D)
Additional benefits include:
  • Short-term and long-term disability
  • Dependent Care Flexible Spending Account
  • Education assistance
  • Employee discounts on cars, electronics, travel, etc.

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