Senior Advisor, Customer/Tech Training- Round Rock, Texas
Round Rock , Texas
November 20, 2017
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Senior Advisor, Customer/Technical Training- Round Rock, Texas
DellEMC provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfil your ambitions and potential.
If you are passionate about getting hands-on with technology and eager to further your career in a technically innovative environment, DellEMC is the place to be. Our enterprise solutions allow companies to efficiently extract value from their intellectual property. Within the Compute & Networking organization, we are looking for a Technical Trainer to join our team in Round Rock, TX.
Role Responsibilities
The Technical Trainer will deliver high value professional and skill based training to the North America Compute & Networking sales organization.  Focusing on delivering Sales and Solutions training to DellEMC badged sales people, DellEMC partners and DellEMC distributors, responsibilities will include, but are not limited to:
-        Work with business leaders and successfully implement Dells business strategy in content and design
-        Build a strong quarterly training plan based on business needs and individual learning paths
-        Navigate through competency assessments and recommend appropriate action and development plans for individual and reporting manager
-        Plan, prepare and deliver relevant training including method, media, and documentation to be presented while working alongside cross functional teams, trainers and coordinators to deliver high quality training sessions
-        Maintain accurate records of training activities to enable comprehensive reporting
-        Deliver skill based training on an as needed basis through classroom as well as virtual training
-        Leads sub-functional program development and implementation
-        Minimum 4 years of experience in IT sales oriented roles - channel and/or direct
-        Strong knowledge of Dell's product portfolio
-        Server and storage solutions knowledge
-        Excellent communication and presentation skills

Job Family: Product Services
Job ID: R19330

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