Senior Virtualization Engineer
Location:
McLean , Virginia
Posted:
January 31, 2018
Reference:
R24691
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Virtustream, a Dell Technologies Business, is the enterprise-class cloud service and software provider trusted by enterprises worldwide to migrate and run their mission-critical applications in the cloud. For enterprises, service providers and government agencies, Virtustream's xStream cloud management platform and Infrastructure-as-a-Service (IaaS) meet the security, compliance, performance, efficiency and consumption-based billing requirements of complex production applications in the cloud-whether private, public or hybrid. Virtustream is headquartered in Washington, DC with major operations in 10 countries
As a Senior Infrastructure Advisor, your role will be to work collaboratively with Virtustream operations, engineering and sustaining organizations deploying best practice operational standards, generate documentation and provide escalation support.
The candidate we are seeking will have the abilities to work in a converged infrastructure environment that includes expert level of skills in multiple areas defined below:
  • Compute - Cisco UCS blade & rack-mount servers, UCS Director
  • Virtualization - VMware vSphere 6.0/6.5, vRealize Suite, NSX, Pivotal Cloud Foundry, vSAN
  • Operating Systems - RHEL, SuSe, Microsoft
  • Scripting and Automation - PowerShell, Salt, batch files, etc
  • Disaster Recovery - VMware Site Recovery Manager 6.x
Principle Duties and Responsibilities:
  • Responsibility for the development and refinement of operational best practices as it relates to Virtustream Enterprise Cloud platform management & support
  • Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate to continue to drive improved methodologies into the organization
  • Work closely with the onboarding team to provision customers into the Virtustream Cloud Platform
  • Work closely with customer project teams to support customers with Virtustream Cloud Platform activities
  • Support the customer base through a combination of ticket and telephone interaction
  • Works appropriate level of tickets in the service desk queue
  • Works with vendors to resolve hardware and software issues
  • Help in the gathering of data for capacity planning and performance analysis of infrastructure
  • Assist in the development of automation tools
  • Provides technical expertise in developing solutions to complex cloud operations problems, which require frequent use of ingenuity and creativity
  • Exercises considerable latitude in determining technical objectives, without appreciable direction
Skills:
  • Solid understanding of Data Center & Cloud platform design, implementation, and supportĀ 
  • 8-10 years of experience in technology related roles
  • Experience in a service provider environment, cloud infrastructure technologies, cloud based automation, or consultative role related to cloud technologies projects is a plus
  • Ability to Multi-task, Prioritize Projects and Customer engagements
  • Excellent Communications and Presentation skills, customer focused
  • In-depth Knowledge of technologies from VMware, Cisco and EMC
  • Bachelor's degree or equivalent workplace experience
Other:
  • Position requires travel (less than 25%)

Job Family: Information Technology
Job ID: R24691

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