Senior Application Hosting Engineer

  • Company: Oracle
  • Location: Columbia, Maryland
  • Posted: November 20, 2016
  • Reference ID: 16001A5A
Key Responsibilities
  • Build, configure and maintain all live hosted applications
  • Build, configure and maintain all DR hosted applications
  • Adhere to the server standards for applications
  • Activate monitoring so applications systems are monitored to ensure compliance with all SLAs
  • Create custom build for applications where required
  • Create "as-built" documentation for all projects
  • Create tech services material for all projects
  • Participate in operational support level 1, 2 "triage" teams as required to support the rapid resolution of critical incidents
  • Regular Direct Customer interaction maybe required
  • Exhibit strong diagnostic skills identify and escalate design deficiencies
  • Clear communication and documentation as required to support "triage" case resolution
  • Support Customer success management, technical dashboards and continuous improvement initiatives by providing best practice and solution environment upgrade options
  • Demonstrate deep domain knowledge of individual solutions, and interactive environments.
  • Maintain contact to R&D and through Architecture team to improve product quality and fitness for cloud hosting requirements
  • Act in technically consultative capacity to achieve customer/project objectives
  • Design server standards for deployments
  • Work with Automation & Tools to increase automation level during deployment process
  • Work with Architecture team to create application and customization guidelines for the consulting teams
  • Create solid deployment rules
Skills, Qualification, Experience and Attributes

  • Experience of Network security including:
    • Application Firewall configuration
    • Anti-virus
    • Patch Strategies
    • Network routing
  • Experience of designing, building and securing Microsoft based servers and systems
  • Expert in web hosted application build and security
  • Highly organized
  • Strong communication skills, both spoken and written
  • Expert knowledge of at least multiple cloud hosted products
  • Ability to proactively interact and provide value add recommendations to internal staff and customers as required
  • Shows thorough Oracle database skills

  • Cisco qualified
  • Linux / Microsoft qualified
  • PRINCE 2
  • ITIL
  • Personable with good client facing skills
  • Experience of end to end retail business systems (including but not limited to: online systems, online marketing, backend systems, SEO, warehousing and supply logistics)
  • Good commercial understanding
  • Self motivated, with plenty of initiative

Be a part of the E-Business Suite success story. Work with Oracle*s world class technology to develop, implement, and support Oracle*s global infrastructure.

Work closely with Oracle*s internal business and development teams to drive the technical/functional global implementation of Oracle*s applications internally. The main responsibilities may include: Manage all aspects of internal deployment projects and work closely with the internal teams on status, issues and communications. Define business specifications with the internal user community for the global deployment of the application. Define and drive business specifications for product and component integration points. Map standard application functionality to global/local business specifications. Manage product gaps from business specifications to product enhancement and/or business process change. Gather specifications and drive solutions from a global perspective across the e-Business Suite. Define product enhancements to drive solutions across the e-Business Suite for all customers. Manage product setup definition and configuration along with internal business process teams. Manage all aspect of product rollout and coordination with internal teams. Define specifications for data migration from legacy systems into newer applications. Define specifications for data interfaces between applications for product rollouts. Manage user acceptance testing and transfer of information to internal teams. Provide technical support for implemented applications; diagnosing and reporting bugs, applying patches and upgrades as needed. Establish priorities for feasibility studies, systems design and implementation to develop new and/or modify the company*s information processing systems. Coordinate with functional departments involved to collect system specifications, techniques, and controls. Interact with senior management within Product Development, Business organizations and Global IT.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Individual should hold at least eight years of related experience in a medium to large network distributed and computing environment. BS or equivalent experience in programming on enterprise or department servers or systems.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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