Senior Assistant - Accounts Receivable Specialty
Location:
Monroeville , Pennsylvania
Posted:
October 23, 2017
Reference:
638854BR
Position Summary:
CVS Health, a mail service Specialty Pharmacy in the Monroeville area, has an opportunity for a full-time Insurance Collections Representative to handle insurance follow up. The Insurance Collections Representative will ensure accurate account payment for outstanding balances while demonstrating excellent customer service to patients, healthcare professionals, and insurance carriers.

Key Responsibilities:
- Third party billing and follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing
- Transmit/submit claims (paper or electronic) to insurance payors for reimbursement
- Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors
- Maintain supporting chronological notes that detail actions taken to resolve outstanding account balances
- Maintain patient demographic information and data collection systems, including all billing/collection reports, queues, or diversions while remaining in accordance with payer and company policy guidelines
- Contact patients and Physician's offices as needed in order to expedite claims processing

Located in the Monroeville facility, this opportunity also provides free parking


Required Qualifications:
1+ year(s) experience performing healthcare reimbursement, medical insurance billing or related work

Preferred Qualifications:
- Customer service in a healthcare environment

- Experience working with a healthcare reimbursement system preferred

- Strong verbal and written communication skills

- Customer service skills, ability to work in a team

- Strong attention to detail

- Ability to utilize analytical skills

- Ability to prioritize daily tasks

- Experience in MS Office, specifically Excel, Outlook, and Word


Education:
Verifiable High School Diploma or GED required



Business Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

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