Senior Billing Specialist
Location:
Charlotte , North Carolina
Posted:
January 18, 2017
Reference:
75218
Overview: About Aramark
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description: Essential Functions:
  • Calculate customer billing and revenue accruals based on pricing data, contract language, and terms within contracts, contract exhibits and contract amendments.
  • Calculate increases to customer billings related to consumer price index (CPI) changes.
  • Calculate and process billing adjustments, discounts, concessions, etc.as well as voids/reissue invoices as required.
  • Produce supporting invoice detail to accompany customer billing and mail/email invoices to customers on a monthly basis.
  • Ensure accurate and timely billing.
  • Review customer contracts to determine appropriate customer/billing setup within the system (ex. Sites where goods/services are delivered for tax purposes, customer departments or cost centers to detail billing; tax or tax exempt status, etc.)
  • Coordinating, comparing and approving billing invoices and reports and identifying discrepancies through a review process.
  • Responsible for the analysis, coordination, and expedited resolution of billing issues, including ensuring appropriate communications with involved parties is maintained.
  • Review documentation submitted to determine appropriateness of billing invoice voids, reissues, adjustments, etc. and ensure the related approvals have been provided.
  • Serve as a liaison with field operations and/or clients to ensure bills are delivered in a timely and accurate manner.
  • ‪Prepare accurate and timely billing support documents and reconciliation reports as required.
  • Support manager(s) and assist in driving efficiency through continual process improvements and best practices.
  • Coordinate the interface of billing functions with various internal departments (pricing, contracts, IT).
  • ‪Communicate with all levels of management and elevate issues that impact the department or organization to management on a timely basis.
  • Assist with SOX compliance, internal and external audit requests related to revenue calculations, customer billings, and related customer contracts.
  • Assist in providing documentation and reconciliation to support sales tax audits.
Scope:
  • Billing accountant/analyst will work with the Operations Team, Regional Finance Directors, Sales Field, Contract Management, Legal and others to create a billing invoice which requires manual calculation from customer contract, supporting exhibits, and large data files.
  • Able to work independently, prioritize work, be flexible, creative, proactive, provide guidance, work out of the box initiatives, be a team player, have the ability to drive issues toward successful resolution.
  • Participating on cross functional teams and must be able to communicate any discrepancies clearly and concisely to various levels within the organization and to clients.
  • Coordinate the interface of billing functions with various internal departments (pricing, contracts, IT).


Qualifications: An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Bachelor's degree (preferably in accounting) or minimum of 6 years of experience working in a similar capacity in billing, pricing/contracts, or accounting.
  • Excellent communication skills, with ability to communicate effectively both verbal and written.
  • Prior billing experience preferred.
  • Proficient with Microsoft office (excel, word, outlook, etc.).
  • ‪Experience designing and maintaining reports using Microsoft Excel; intermediate to advanced spreadsheet creation and management skills.
  • ‪Ability to read and interpret documents such as billing reports, invoices, and client contracts,
  • Excellent team interaction, organization, time management skills.
  • Extremely high attention to detail and strong problem solving skills are required,.
  • Proactive and self-directed; able to function independently and work with minimal supervision.

A little about us:
At Aramark, we believe that each of our employees can play an important role in creating the great experiences that become lasting memories.

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